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Performance Buick GMC - Service Center

Cedar Knolls, NJ

4.7
600 Reviews

600 Reviews of Performance Buick GMC - Service Center

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November 16, 2022

Michael is a consummate professional. kept me updated every step of the way. get my truck serviced is a pleasure. More

by CHARLIE57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2022 -

Performance Buick GMC responded

It is our pleasure to hear about your positive experience with Michael. Thank you for the great review and for being a part of the Performance family. We look forward to seeing you again in the future!

November 16, 2022

Service department is great. Michael keeps you up to date on status of the vehicle. More

by MIKBEY
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2022 -

Performance Buick GMC responded

Thank you so much for the great review. It is our pleasure to hear about your positive experience with Michael and the rest of our service team. We appreciate your business and look forward to seeing you again, but until then, drive safely!

November 13, 2022

Luis was an excellent service lead. Keep up all of the great work performance team! More

by LANKYWADE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Vaz
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Nov 13, 2022 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

November 04, 2022

Kind, easy and fair pricing for service one to my Yukon. Mike was great and made sure I was comfortable with the service. More

by TLEE811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2022 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Mike. We are grateful for your business and hope to see you again in the future. Until then, drive safely!

November 01, 2022

Excellent work. Like most new car dealerships, the costs for service are very, very high. I like that they wash the car. Lucky for me my truck runs well and rarely More

by drkarlosi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2022 -

Performance Buick GMC responded

Thank you for taking the time to write us a review. We appreciate your business and are happy to hear that your truck is running well. We do and will continue to do our best to keep our service costs as low as possible. Thank you again for your feedback!

November 01, 2022

Bum-rushed out the door after signing papers. Sales couldn’t explain car very well More

by mdwyer2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Michael Thorn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Wells
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Bilhuber
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November 01, 2022

Great experience with excellent attention and service. Always a pleasure to complete and continue to work with the Performance team More

by PATGROB
Recommend Dealer
Yes
Employees Worked With
Luis Vaz
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Nov 01, 2022 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experiences with our team. We appreciate your loyalty and wish you many safe miles!

October 30, 2022

I did not set up my appointment properly and Matt went above and beyond to take care of the issue on my visit. Very professional. More

by mjdgarage
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Papol
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Oct 30, 2022 -

mjdgarage responded

I would like to recognize Matt for correcting a mistake I made when setting up my appointment. It’s my wife’s car and I took off from work to get it serviced and did not correctly specify what vehicle was being brought in for. He saved me a lot of grief. Thank you!

October 28, 2022

always a great team to rely on for service at performance from check in to check out. More

by PROMAN28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Papol, Luis Vaz
Report | Print
Oct 28, 2022 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

October 27, 2022

As always, the service and work was flawless & exceeded my expectations. I will continue to refer anyone looking for a GMC, to the dealership More

by JordanSalahi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Vaz
Report | Print
Oct 27, 2022 -

Performance Buick GMC responded

Thank you, Jordan, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

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