Performance Buick GMC - Service Center

This shop called me with some concerns about our mutual customer's car. The customer had an extended warranty plan to pay for repairs, provided by the company I work for. In order for us to provide funding customer's car. The customer had an extended warranty plan to pay for repairs, provided by the company I work for. In order for us to provide funding for repairs we had to get documentation of the failure and estimates to fix it. LUIS in service filed the mechanical breakdown claim. He provided me with everything I needed to provide funding for the repairs. LUIS' customer service skills insured that the entire process was went about SMOOTHLY! Thank you for a pleasant experience and great business. More

Great service team…. would’ve given the whole dealership a 5 except it took a number of trips/service appointments to solve the mechanical problem(s). would’ve given the whole dealership a 5 except it took a number of trips/service appointments to solve the mechanical problem(s). More

1st Service on the new Terrain & it was great! ! Easy to Schedule, drove right in & they took care of me and my Terrain right away...even got my Heated Seats installed! Thanks! ! Easy to Schedule, drove right in & they took care of me and my Terrain right away...even got my Heated Seats installed! Thanks! More

Michael Thorn was professional and helpful in providing us information about the servicing of our car for the recall. us information about the servicing of our car for the recall. More

Staff was very courteous and helpful. Waiting room clean. Staff offered to change oil even though I didn’t make appointment for it. Thank you Waiting room clean. Staff offered to change oil even though I didn’t make appointment for it. Thank you More

Nice service entrance was greeted by Luis service advisor and the valet. Fast write up. Nice waiting area. Vehicle was completed at the time I was told it would take to complete the repairs. After advisor and the valet. Fast write up. Nice waiting area. Vehicle was completed at the time I was told it would take to complete the repairs. After vehicle was completed Luis explained what was done to the vehicle. Very friendly and professional staff was very happy with the entire service department. More

We called with a problem with our Enclave and were able to get it to the dealership on a Saturday. We were told in advance that they would not look at it until Monday, which was okay. It was diagnosed and to get it to the dealership on a Saturday. We were told in advance that they would not look at it until Monday, which was okay. It was diagnosed and fix within a day. More

Great service and they also washed my car after. I will definitely use them again. I will definitely use them again. More