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Performance Buick GMC - Service Center

Cedar Knolls, NJ

4.7
600 Reviews

600 Reviews of Performance Buick GMC - Service Center

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January 20, 2023

I've been there a few times now and was very pleased with the professionalism, the courtesy, the communication, and the charges were fair. They also processed a claim with extended warranty that worked out More

by ggogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gauthier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Vaz
January 14, 2023

I always feel secure that my car’s care will be better than satisfactory. The quality of work and parts assure me that the job was done right. The waiting area and show room are very clean, so I don’t min More

by skyvisions
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2023 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

January 07, 2023

The service department is very professional staff. Waiting room and the dealership showroom is beautiful. There is always coffee and water, nice magazines to help pass the time. More

by dilip76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Papol, Luis Vaz
Jan 09, 2023 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

January 06, 2023

Fast, friendly and knowledgeable service team. Thanks for you help and getting things set right. More

by stevenhepler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2023 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

January 05, 2023

Never disappointed in quality of service, time to get the car in, several times short notice from me. More

by skyvisions
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanics and car washer.
Jan 06, 2023 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

January 04, 2023

Experience was very easy and very professional. Everything was communicated clearly and was very satisfactory. More

by rjhenn5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Heunemann, Luis Vaz
Jan 04, 2023 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

January 04, 2023

The service department did an outstanding job. Could not have been more pleased. Thank You More

by SOLSON7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2023 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

January 01, 2023

I had taken my truck to aamco in Morristown and they said I need a whole new engine - thought that was crazy - so to it to the dealership - they had it fixed in 1 day - sensor replacement and hose replacemen More

by HBCETUTTLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Papol, Luis Vaz
Jan 01, 2023 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

January 01, 2023

It was easy to work with. The process was smooth and people were good to work with. More

by stevepenney123
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Forest
Jan 01, 2023 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

December 29, 2022

Another great experience! My 6.5 yr old car drives like NEW now! This dealership is also very honest. They do not replace things unnecessarily just to make a buck, and they di More

by Dee Kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Vaz
Dec 31, 2022 -

Performance Buick GMC responded

Thank you, Dee, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

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