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Performance Buick GMC - Service Center

Cedar Knolls, NJ

4.7
600 Reviews

600 Reviews of Performance Buick GMC - Service Center

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February 14, 2023

Repairs were not made correctly after TWO ATTEMPTS, so therefore I'm a very unsatisfied customer. More

by smvf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Vaz
February 08, 2023

Michael and also the receptionist that helped me get in on the same day, were both very helpful. Everyone that I came in contact with greeted me with a smile and engaged in conversation with me. This was More

by salexander7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2023 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Michael. We appreciate your business and look forward to seeing you again in the future. Until then, drive safely!

February 05, 2023

Replaced starter right away on a 2016 GMC Yukon Denali. Nice job! My truck only had 46900 miles on it, out of warranty and GMC towed for free to Performance HMC. More

by skybound747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Papol, Luis Vaz
Feb 06, 2023 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

February 01, 2023

This is a well-oiled machine. These guys are a pleasure to deal with. Mike and the service Teck Paul are at the top of their game. More

by EXUXG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Papol, Luis Vaz
Feb 02, 2023 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with Mike, Paul and our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

January 31, 2023

My first experience with your service team was very good. Mike was very, friendly, professional and always responded in a timely manner to all of my questions and concerns. In regards to the repair itself (a More

by Flag419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with Mike and our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

January 29, 2023

Michael did a great job explaining the service process. I asked him about how long the service would take, and he was very accurate. He also answered all the questions I had about the vehicle, explaini More

by cb
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with Michael and the rest of our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

January 28, 2023

Michael handled my service appointment quickly and offered to have me shuttled to work or to wait and work at an empty desk while I waited. More

by vcarangelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2023 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with Michael and the rest of our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

January 28, 2023

Fast Friendly Professional Efficient and knowledgeable service. Clean and wonderful waiting room with water& coffee. More

by lydialebron4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Papol, Luis Vaz
Jan 28, 2023 -

Performance Buick GMC responded

Thank you, Lydia, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

January 21, 2023

Dealership and service personnel strive to make it easy for customers to have their vehicles serviced at their place. Always seem to work to make the customer happy and satisfied. More

by vcarangelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Vaz
Jan 22, 2023 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

January 21, 2023

Great first Time everything, Polite, accurate, to the point, same day service, multiple calls to advise, perfect! More

by COPPER.KNIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Vaz
Jan 22, 2023 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

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