Back

Performance Buick GMC - Service Center

Cedar Knolls, NJ

4.7
600 Reviews

600 Reviews of Performance Buick GMC - Service Center

Sort by
March 09, 2023

I waited for 2. 5 hrs and paid just under $500 for what amounts to a "free" oil change and tire rotation and wheel alignment. More

by ROBERT.MAXWELL95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Vaz
March 08, 2023

Mike from service was great, he worked with me to pick up my truck so I wasn’t inconvenienced and communicated with me while it was there. 5 star service. More

by JVERDICCHIO79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with Mike and our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

March 04, 2023

Communication with Mike is always the best. I know when I drop my car off he is detailed with any request I have and communicates it to his team. More

by TLEE811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2023 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with Mike and the rest of our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

March 03, 2023

This was the initial service appointment for my GMC Terrain Denali. I appreciated the courtesy and excellent service that Luis provided. The hospitality offered and the accommodations for customers at More

by MPERL30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Vaz
Mar 03, 2023 -

Performance Buick GMC responded

Thank you so much for the great review. It is our pleasure to hear about your positive experience with Luis and the rest of our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

February 27, 2023

polite staff front to back, service dept goes above and beyond, location is very convenient More

by john@freightsystems-nj.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Papol, Luis Vaz
Mar 02, 2023 -

Performance Buick GMC responded

Thank you, John, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

February 23, 2023

Clean,efficient,professional. This dealership is one of the better dealerships. My experience was superlative. More

by Moe
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Kasper
Feb 23, 2023 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

February 21, 2023

Excellent facility. Everyone was kind courteous and professional. Two thumbs up thank you for everything. More

by JPENNELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Papol, Luis Vaz
Feb 21, 2023 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

February 21, 2023

Technician took all day (9-4) to perform an oil change, tire rotation and to determine that an automatic seat switch was faulty. Way too long if you ask me, and there was no communication from the service More

by jaeger.michaeld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Thorn
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2023

Courteous and efficient services , very professional. They took week care of my car I would recommend to others who need. More

by Maxime.ernoult
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Vaz
Feb 19, 2023 -

Performance Buick GMC responded

Thank you so much, Maxime, for the great review and for recommending us to others. It is our pleasure to hear about your positive experience with our service team. We are grateful for your business and wish you many safe miles!

February 18, 2023

I was in and out in no time. Great job, very happy. I love the free oil changes! More

by Titless
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2023 -

Performance Buick GMC responded

Thank you for the 5-star review. We are happy that our service department was able to provide you with a positive experience. It is our pleasure to hear that you are enjoying your free oil changes. We appreciate your business and look forward to seeing you again in the future.

...
25
...