137 Reviews of Perfection Honda - Service Center
Best service in ABQ John Crawford totally gets that the customer is there for 100% quality service. Both of my Honda cars receive the same quality service. Greeting with John Crawford totally gets that the customer is there for 100% quality service. Both of my Honda cars receive the same quality service. Greeting with a smile is 100 the Perfection Service team motto. Full disclosure, No family member, business associate, or friend works there. You will not regret having your car serviced by the team. More
Service is Perfection From the time I walked into the service area to make an appointment for my first LOF, Luis Villacana took such good care of me. He set up my appointm From the time I walked into the service area to make an appointment for my first LOF, Luis Villacana took such good care of me. He set up my appointment and, two days later, met me when I brought the car in. He checked all around the car before service. I've never had that before. Luis showed me the very clean waiting area where I could dine on vending machine treats. The work was completed on time when Luis came to get me. He explained everything that was checked and the condition of all. Friendly and professional in all he did. He even called to check if everything was fine with the work and to insure that I was satisfied. I hope he takes care of me next year when I come in for my second LOF! More
Excellent sales and service over a 23 year period I've been coming to Perfection Honda for the 23 years my wife and I have lived in Albuquerque. We've purchased 2 Honda vehicles from Perfection and ha I've been coming to Perfection Honda for the 23 years my wife and I have lived in Albuquerque. We've purchased 2 Honda vehicles from Perfection and have always been satisfied with the maintenance service we've received. More
Excellent Stephanie is fantastic. Professional, fast and knowledgeable! Thank you for hiring women, Perfection Honda! The service was fast and well done. Gre Stephanie is fantastic. Professional, fast and knowledgeable! Thank you for hiring women, Perfection Honda! The service was fast and well done. Great waiting area too. More
Disappointed 1 Year Later Bought a couple of new Accords here. First experience was great. Second. Not so much, in my opinion because I was a "return" customer. Didn't post Bought a couple of new Accords here. First experience was great. Second. Not so much, in my opinion because I was a "return" customer. Didn't post a review either time. Just not domething I do. However, today I went in for routine service and during the visit was asked about upgrading. Wrong question. Having driven my 2018 Accord EXL for almost one year, and experiencing buyer's remorse on a daily basis, I shared my disatisfaction. As one could expect, I was given the VIP "we're going to make it right" treatment. Long story short, left 3 hours later... more disapponted than ever! More
Great Customer Service!! Angel Baros was the service advisor that assisted me when I arrived at Perfection Honda spur of the moment (my battery was not functioning). Angel di Angel Baros was the service advisor that assisted me when I arrived at Perfection Honda spur of the moment (my battery was not functioning). Angel did an outstanding job of explaining the coverage and the process of checking and repairing my vehicle. This was the first time I had been to Perfection Honda and I was impressed. More
Well-run dealership. Fast and professional service. Friendly and attentive staff. Everybody made our visit a positive experience. Service is what we have come to expect fr Fast and professional service. Friendly and attentive staff. Everybody made our visit a positive experience. Service is what we have come to expect from a Honda dealership. More
Regular maint. service on my ‘15 CR-V went predictably well I appreciate Mike Hall, Perfection Honda’s Service Manager (I believe that is his last name?), always being willing to confer with me whenever I come I appreciate Mike Hall, Perfection Honda’s Service Manager (I believe that is his last name?), always being willing to confer with me whenever I come in and getting me initially set up to work with a relatively new service advisor so that I might continue to have Sebastien as my Service Technician. Eddy was my Service Advisor and handled my time in Perfection Honda’s Service Department with the professionalism and respectful courtesy that I have come to expect each time that I have needed to have regular service (or the much less frequent repairs or warranty work) performed on the many Hondas that I have owned dating back to the mid 1970s at a whole slew of different Honda dealerships in three states (California, New Mexico, and Colorado). I appreciate how well Eddy handled my A 1,2,3 service on my 2015 CR-V. I also appreciated the opportunity to briefly speak with Sebastien about the work done and ask questions about servicing options, considering what had already been recently done in the past several months. That kind of communication is very meaningful to me. More
Timely diagnosis and repair Quick and accurate diagnosis of problem, understandable explanation of problems that followed from initial fault. Timely repair. Explained the cost an Quick and accurate diagnosis of problem, understandable explanation of problems that followed from initial fault. Timely repair. Explained the cost and timing of other issues to allow for future consideration. More
Friendly, knowledgeable service advisor and fast service. Stephanie is very friendly and knowledgeable and has excellent customer service skills. My experiences at Perfection Honda have always been positive Stephanie is very friendly and knowledgeable and has excellent customer service skills. My experiences at Perfection Honda have always been positive so I keep coming back. More