Perfection Honda - Service Center

Badly understaffed! Scheduling difficult, needing different people to coordinate different jobs. After many years with Perfection, this is a marked change in service Scheduling difficult, needing different people to coordinate different jobs. After many years with Perfection, this is a marked change in service! Very disappointing. More

We appreciate the excellent care provided by our service advisor, Chris Gurule and his team of technicians. We are always confident that our CRV is in excellent condition and safe to drive. advisor, Chris Gurule and his team of technicians. We are always confident that our CRV is in excellent condition and safe to drive. More

Read all these great reviews. ...not the experience I had. They installed a new (aftermarket) fuel pump/sending unit since OEM version was no longer available. Unit still read full ...not the experience I had. They installed a new (aftermarket) fuel pump/sending unit since OEM version was no longer available. Unit still read full after driving 120+ miles. Took it back - and they said I filled the tank too much and they put 150+ miles on it to test and said its fine. Still defective - as the unit reads only 1/4 of a tank down - no way this gets over 40 mpg when its rated max of 24 or so. And all this for for $1000. Cant recommend at all. Not worth going back. Hondas are great - but the point of failure - is the service. I'll buy another unit and do it myself and use a Youtube video as a guide. This experience makes me not want to touch this brand again as the quality control over technicians is not great. Going German next time. At least the local service at the independent I use for my daily driver is out of this world and worth every penny - as its a bankable fix every time .Note that the Honda Service rep was responsive and good though - so I suspect its a management/business process issue. More

Everyone at Perfection Honda treats me like a VIP! From the moment I pull up to the appointment station, to the moment I leave, everyone I encounter treats me with great courtesy and professionalism. From the moment I pull up to the appointment station, to the moment I leave, everyone I encounter treats me with great courtesy and professionalism. My Service Advisor, Jace Turner, explained things in detail, kept me informed throughout the process, arranged shuttle service to my home and back, and walked me out to my car to ensure I was completely satisfied with everything. Exceptional customer service! I had a great experience from beginning to end! Thank you! More

Perfection Honda installed a software update to enable wireless connectivity to my iPhone. This allows me to use Apple CarPlay. Chris Gurule, the Service Advisor, was very helpful. He provided periodic wireless connectivity to my iPhone. This allows me to use Apple CarPlay. Chris Gurule, the Service Advisor, was very helpful. He provided periodic updates about the progress of the work. And when I asked about adding a wireless iPhone charger, he provided useful advice on these. More

Overall, my interactions with staff were helpful and professional, the organization of the operation seemed efficient. My service requests were met and my vehicle was returned promptly. professional, the organization of the operation seemed efficient. My service requests were met and my vehicle was returned promptly. More

As always, the service was excellent. Reasonable service time. In fact, service was completed before estimate time. Reasonable service time. In fact, service was completed before estimate time. More

Pleasant and professional when purchasing, and his experience with the service department. I would deconstruct recommend the dealership. experience with the service department. I would deconstruct recommend the dealership. More