
Perfection Honda
Rio Rancho, NM
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 AM - 5:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I found a brand new vehicle I was set on buying. The sales person Amanda was so thorough, kind and helpful. My trade had over 100,000 miles on it but was in pretty fair shape, I thought. They handed The sales person Amanda was so thorough, kind and helpful. My trade had over 100,000 miles on it but was in pretty fair shape, I thought. They handed me a form to fill out which I quickly filled in while I was waiting outside about my trade in. A 2014 BmW X1. On the form it asked if I had used my insurance as a result of an accident. I did not so I said no. I knew that they would access my computer in the car which stores its history of warning lights, impacts, etc. so I didn't go into detail knowing they would just look at the history in the computer and the form was a yes no just x the box.. The sales manager Monica accused me of trying to hide a minor fender bender!!! I mean accuse me in a very rude and demeaning tone. She actually said," you could probably sell it on the street and not disclose an accident. WOW. Is this how she makes sales? I'm a cash customer buying a $40,000 vehicle. She wanted to give me $1500 for my car after I said I have brand new $1000 tires-Bridgestone tires. I said I'd rather give my trade to someone who doesn't have a car than trade it. My so paid $4000 for a 1999 Mazda Protoge a year ago. She said," we're a dealership we don't sell cars like that we would give it to another dealer. This was probably the worst encounter I've ever had buying anything. Instead of asking me to clarify any box I may have x'd that she had a question about, she assumed the worst about a customer paying cash for a $40,000 vehicle. I can take my money elsewhere and perhaps she should not work directly with customers. She also could have said we can't take your trade! I would have said fine, I'm ok with that. Did she actually think humiliating a customer is going to make a sale???I'm not interested in being humiliated by someone in sales. In the work I did for 35 years, I would never treat a single soul like that. More
Very professional, well run dealership, very nice people too! I would highly recommend them. You won’t be disappointed! too! I would highly recommend them. You won’t be disappointed! More
Badly understaffed! Scheduling difficult, needing different people to coordinate different jobs. After many years with Perfection, this is a marked change in service Scheduling difficult, needing different people to coordinate different jobs. After many years with Perfection, this is a marked change in service! Very disappointing. More
We appreciate the excellent care provided by our service advisor, Chris Gurule and his team of technicians. We are always confident that our CRV is in excellent condition and safe to drive. advisor, Chris Gurule and his team of technicians. We are always confident that our CRV is in excellent condition and safe to drive. More
Fernando, our salesman, made the whole process so easy and actually faster than the last time I bought a Honda CRV in 2018. I also loved how knowledgeable our salesman, Fernando, was with the vehicle and and actually faster than the last time I bought a Honda CRV in 2018. I also loved how knowledgeable our salesman, Fernando, was with the vehicle and all the bells and whistles that were included. He was friendly and professional and I really believe that my car buying experience didn't end when we walked out the door and I can call or stop by and see Fernando if I have any questions no matter how big or small! Best salesman ever! More
Josh was my salesman. He was extremely knowledgeable explaining all of the technology in my Hybrid CRV. My vehicle was ordered and Josh always kept me informed with factor He was extremely knowledgeable explaining all of the technology in my Hybrid CRV. My vehicle was ordered and Josh always kept me informed with factory timelines and updates. We had a good experience buying a new vehicle here! More
Our salesperson, Fernando, was very helpful, answered our questions enthusiastically and was wonderful to deal with. An excellent experience... questions enthusiastically and was wonderful to deal with. An excellent experience... More
~ the best ~ perfection. Thank YOU! All went well thank you Honda team rio rancho/ABQ ~ Thank YOU! All went well thank you Honda team rio rancho/ABQ ~ More
Lorie is an exceptional, knowledgeable, courteous, friendly, and a very professional sales person. She is not pushy but lets you make your own decisions. I will go to her anytime when looking for a friendly, and a very professional sales person. She is not pushy but lets you make your own decisions. I will go to her anytime when looking for a new vehicle. Thank You Lorie. More
Lorie was exceptional! Thank you for making our car-buying experience so pleasant. Your professionalism and friendly approach made all the difference. We went in with one c Thank you for making our car-buying experience so pleasant. Your professionalism and friendly approach made all the difference. We went in with one car in mind which was not in your lot but we bought another and we are so appreciative for your help. We will be back! More