Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Perfect Auto Collection
Akron, OH
460 Reviews
We use unprecedented customer service and cutting-edge technology to unite our clients with their dream cars. Whether you want to visit our world class indoor showroom featuring over 100 sports, luxury and exotic cars or do a virtual tour from the comfort of your home we will strive to exceed your every expectation. With our collection of drivable art that is as distinguished as its future owners, the only difficult part will be deciding which one belongs in your driveway.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 460 reviews
July 03, 2020
Can’t say enough about my experience at Perfect Auto Collection. Easy, fast, and painless process. They have a customer for life! Highly recommend. You won’t be disappointed! Collection. Easy, fast, and painless process. They have a customer for life! Highly recommend. You won’t be disappointed! More
by Emily J
Employees Worked With
Alex Niazov , Mihai Fuciu
June 28, 2020
Ron was extremely helpful and patient and just a good time and made me feel welcome. Definitely the best experience I had at a dealership. Way to go! time and made me feel welcome. Definitely the best experience I had at a dealership. Way to go! More
by Tucker
Employees Worked With
Ron and Alex
June 28, 2020
AVERY (Business Developer) at Perfect Auto Collection is the best..From the beginning ,professional ,courteous ,friendly and kept me updated throughout the purchase of our new car..I live in Atlanta Georgia the best..From the beginning ,professional ,courteous ,friendly and kept me updated throughout the purchase of our new car..I live in Atlanta Georgia..she sent me several videos inside and outside of the car, up close and gave me all the info I wanted relating to the vehicle....the process was smooth.,no delays....The car was shipped on Thursday and I received it the following day..Friday !! We were really surprised to see how clean the vehicle was when it arrived...I HIGHLY RECOMMEND BUYING A VEHICLE FROM PERFECT AUTO COLLECTION ..100% TRUSTWORTHY DEALERSHIP...Be sure to ask for Avery for top notch service.....She was professional in her CUSTOMER CLIENT RELATIONSHIP More
by PJ
Employees Worked With
Avery Malotte
June 25, 2020
Ron & Alex did a great job helping us! We test drove the car, it exceeded our expectations and they were patient with us and worked to drive the car off the lot the same day so we wouldn't have to make a re car, it exceeded our expectations and they were patient with us and worked to drive the car off the lot the same day so we wouldn't have to make a return trip from out of state. More
by angelalutzke
Employees Worked With
Ron Perie, Alex Niazov
June 20, 2020
I’d like to do 4.5 stars if it had been possible. The Original - I’d like to do 4.5 stars instead of 4, if it had been possible. The drawback to my experience was with communication beforehand. Mihai expl Original - I’d like to do 4.5 stars instead of 4, if it had been possible. The drawback to my experience was with communication beforehand. Mihai explained to me that it had to do with how they are trained, but it still left a slightly sour memory in my experience. I asked directly if the price was open for negotiation, and they are trained to respond “positively.” The response I got was “ We are motivated to sell we price them accordingly you won't be disappointed” so I felt as though it was open for negotiation. I’m disappointed, because I’ll be a statistic that the method “works,” due to the very transactional nature of used car sales. I wish they would have been honest and upfront about that point, so I had the proper expectations after driving 3+ hours each way to buy the car. While that was a bad start to the visit, Mihai did a good job recovering from it and somewhat working with me to improve the experience. I didn’t feel as though it got too hostile, and I felt as though he genuinely was empathetic to my perspective. We ended up making the deal, and I got a nice car. The dealership was nice, Stephanie was welcoming, and Alex and Mihai were good conversationalists and very personable. Edit - The initial review was 4/5 stars. Mihai followed up with me, and he expressed that they took the review seriously and are addressing the training issues. If they successfully correct out the miscommunication in the future, then it would be a great buying experience. The follow-up and sincerity of the apology warrants the review to be adjusted up to 5 stars. More
by njohnson
Employees Worked With
Stephanie Massengale, Alex Niazov , Mihai Fuciu
June 19, 2020
I am very pleased with my experience at Perfect Auto Collection. Both The salesman (Ron) and the dealership were honest, fair and transparent. Thank you! Collection. Both The salesman (Ron) and the dealership were honest, fair and transparent. Thank you! More
by Benatkinson
Employees Worked With
Ron Perie, Ken Adams, Alex Niazov
June 15, 2020
We had a great experience working with Ron Perie. The showroom had many unique cars to choose from. The website made it easier to plan our trip since we knew what car we had our eye on. showroom had many unique cars to choose from. The website made it easier to plan our trip since we knew what car we had our eye on. More
by Daveodelli
Employees Worked With
Ron Perie, Stephanie Massengale, Alex Niazov
June 15, 2020
I was very excited about purchasing a car from Perfect Auto however things went bad. I called on a Thursday filled out application was told I would receive a call back. I ended up calling 4 times that day Auto however things went bad. I called on a Thursday filled out application was told I would receive a call back. I ended up calling 4 times that day only to finally get an answer saying I was approved but employee stated she was getting off in 20 mins and would call me in am. After I didnt receive a call by noon I called back only to be told still waiting to hear from bank. After 2 more calls I was finally told I wasn't approved because I submitted fake pays tubs. I found that hard to believe since I been on the same job for 25 yrs and I never even submitted any pay stubs. After questioning employee she said she would look into it and call back after an hr goes by she call back stating she had me confused with another customer and everything was fine. I drive to dealership where I was then working with Ron Perie. He was great i mean GREAT. I had to provide additional paperwork, however the dealership was closing soon so he stated come back in am everything will be fine. I called dealership in am spoke with another lady Ron was off explained to her the situation. I kept constant communication with her and told her I would be down to purchase car today. That morning I went to my Credit Union and got pre approved so I could purchase the car with no issues. I told the sales lady I would be down at 2pm to buy car and I had a check from my Credit Union in hand to pay for it. However once I get there I eas then told the car was sold someone came in 2 hrs ago and was buying it as we speak. I was pissed. I'm showing the manager the communication between the employee and myself. He said he feel bad these things happen and he would give me $500 off another car. The car I wanted was a great deal of a lifetime. I realize it was time for me to leave because I wasn't going to be calm. What is $500. Like I stated Ron Perie was great. The facility is also well kept and have a great inventory of cars. So if you buy a car from them please deal with Ron. I wont mention the other who lied to me. More
by Therealbosstalker
Employees Worked With
Ron Perie, Stephanie Massengale, Ken Adams, Avery Malotte
June 14, 2020
There was a quick response with all my requests. I had an excellent time dealing with this dealership, and Avery treated me excellent. All the information was sent to me very quickly, I had no compla I had an excellent time dealing with this dealership, and Avery treated me excellent. All the information was sent to me very quickly, I had no complaints. More
by 7maz
Employees Worked With
Avery Malotte
June 13, 2020
Beautiful cars, nice show floor. It was a really comfortable buying experience. Ron was very fair and helpful. Would definitely buy a car here again. comfortable buying experience. Ron was very fair and helpful. Would definitely buy a car here again. More
by J. Mishler
Employees Worked With
Ron Perie, Ken Adams
