Pepe Cadillac
White Plains, NY
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Excellent buying experience.. From the time I got there they did everything they could to make the process easier. They work with you in order for you to get the deal that's best f From the time I got there they did everything they could to make the process easier. They work with you in order for you to get the deal that's best for you! More
Does not stand behind word First of my name is not Alfred. I bought a certified pre owned (2nd in 2 yrs from you), and I find out the tires were at the lowest level acceptable First of my name is not Alfred. I bought a certified pre owned (2nd in 2 yrs from you), and I find out the tires were at the lowest level acceptable for a certified pre owned & they were plugged, which I found out about a week later. Your business manager sold me a tire warranty for $800 & told me something like that would be covered. The dealership I took it to in Florida told me the person that sold me the tire warranty was full of crap because it’s not covered. When I called frank he said yea it’s covered just take it to any dealership & they will take care of it......complete lie!!! Also, I needed to get you guys the title & when I tried to call frank to let him know the dmv in Florida would not release the title until the car was paid off, I never received a phone call back. After calling 4 times I finally got a call & frank told me the new title would be $100 charge. I told him dmv said it was TEN dollars. I was also let to believe hat the car was financed thru GMAC & when I received the payment book it was a company I never heard of. TOTAL DISAPPOINTMENT ON MANY LEVELS THIS TIME AROUND. . I buy a new car every 2 years & it’s sad to say you will never see me in your dealership again after this experience More
Some of the work was not done Just to let you know that I’m not happy with the service provided by the service department. First, they didn’t return my wheel lock and I had to ask Just to let you know that I’m not happy with the service provided by the service department. First, they didn’t return my wheel lock and I had to ask for it be leaving. Second, they did not reset the engine oil life. And finally the daytime running light was not fixed. This morning when I went out my neighbor told me that my light was out. I was very disappointed that I just sent $2000 to have my car service and the items the service department indicated that they perform. More
Excellent service! The process was made very easy for me! I look forward to a continued partnership! Patti and Ro made Me feel welcome and at home. The process was made very easy for me! I look forward to a continued partnership! Patti and Ro made Me feel welcome and at home. More
excellent quick and easy very good and friendly service I didn't mind coming in for service it was a pleasure will recommend your company to my friends quick and easy very good and friendly service I didn't mind coming in for service it was a pleasure will recommend your company to my friends More
Great customer service! John and Rick were so nice and made me have a very pleasant experience! I would definitely go back to Pepe for my next car. John and Rick were so nice and made me have a very pleasant experience! I would definitely go back to Pepe for my next car. More
PePe Cadaliac they are old school, when a hand shake ment so I have purchased several cars form the guys over the years. These guys are old school. They know how to get the job done. I am treated like I’m a very I have purchased several cars form the guys over the years. These guys are old school. They know how to get the job done. I am treated like I’m a very important person. They kind of make you feel like family. Nobody talks out of both sides of their. Honest hardworking guys. If you want a Cadaliac, then your in the right place at Pepe...... More
Efficient and Courteous The employees at Cadillac were wonderful! I felt very comfortable from the moment I arrived. They do very good work and I would return to them if I ha The employees at Cadillac were wonderful! I felt very comfortable from the moment I arrived. They do very good work and I would return to them if I had any vehicular problems in a heartbeat! I LOVE MY CADILLAC!!!!! More
Excellent of service I receiver excellent service thank jasson for quick and very very excellent service i fully recomend thank you and i see you soon plus take my home an I receiver excellent service thank jasson for quick and very very excellent service i fully recomend thank you and i see you soon plus take my home and pick up More
Ro Knows We had the pleasure of meeting Ro Davis at Pepe Cadillac and we had a great experience. Not your typical salesman. He was cool, knowledgeable and not We had the pleasure of meeting Ro Davis at Pepe Cadillac and we had a great experience. Not your typical salesman. He was cool, knowledgeable and not pushy. Yup... not pushy. We walked in undecided and we left with a new car. So happy we went for a “visit”. Thanks Ro! More