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Pepe Cadillac

White Plains, NY

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990 Reviews

15 Water Street

White Plains, NY

10601

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Showing 990 reviews

December 24, 2014

THE BEST PLACE TO BUY A CADI I love going to Pepe Cadillac for anything I service my truck and its like going to a warm place with helpful staff all the way around. THEY ARE THE B More

by Crisitna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Sternesky, Darcy Gonzalez
Dec 29, 2014 -

Pepe Cadillac responded

Thank you for this review of Pepe Cadillac, we ensure you that you will always receive this level of customer service, let it be no surprise! We value you as our customer and will go above and beyond to show you just how much. Marc and Remo will greatly appreciate these kind words. We look forward to working with you again. Happy New Year.

Dec 29, 2014 -

Pepe Cadillac responded

Thank you for you loyalty! You are the best, and we are honored to have you as a customer. Thank you for taking the time to write us this review, we look forward to seeing you soon!

December 24, 2014

Top Shelf Experience John Girardi and the Pepe staff were the best! We loved the experience of buying our first cadillac at this dealership! Highly recommend Pepe Cadillac More

by Kennedy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John J. Gerardi
Dec 29, 2014 -

Pepe Cadillac responded

Congratulations on your new Cadillac and thank you for choosing Pepe Cadillac! Welcome to the family! We look forward to providing you with a first class customer experience every time you visit us!

December 23, 2014

Amazing expierence...very happy overall I cant say enough wonderful things about John Gerardi....what an amazing expierence i had..he was on target with all my needs about my new purchase... More

by Toni
Recommend Dealer
Yes
Employees Worked With
Ron Bald , John J. Gerardi
Dec 23, 2014 -

Pepe Cadillac responded

Hi Toni, thank you so much! The whole team at Pepe Cadillac welcomes yous and considers you a friend. Congratulations on your new car, we are glad you feel safe and that you are enjoying it so much. If you need anything else, just let us know!

December 23, 2014

Excellent Service Any and every time I've been in the dealership, quick and courteous service has been provided by all employee. The technician is very knowledgeable a More

by Susan405
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby O'Connell, Genesis Polanco
Dec 29, 2014 -

Pepe Cadillac responded

We are glad that you have had such a positive experience with our service department at Pepe Cadillac. Customers service is our first priority and we look forward to continuing to provide you with a first class experience. And thank YOU, for the review!

December 23, 2014

Marc & Remo are THE BEST!!! I've had my 2009 Cadillac CTS4 serviced several times at Pepe Cadillac and each time Marc Chandler and Remo Balsamo continue to surprise me with the h More

by Gallego64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Remo Balsamo
Dec 29, 2014 -

Pepe Cadillac responded

Thank you for this review of Pepe Cadillac, we ensure you that you will always receive this level of customer service, let it be no surprise! We value you as our customer and will go above and beyond to show you just how much. Marc and Remo will greatly appreciate these kind words. We look forward to working with you again. Happy New Year.

December 22, 2014

Perfect First Experience David was absolutely awesome. He explained the CTS and the SRX to my wife and I and took the time to answer all our questions and pricing concerns. Al More

by Dunks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Rieger, David Persaud
Dec 23, 2014 -

Pepe Cadillac responded

Although you are not sure about the car itself, we appreciate you taking the time to leave this review for Pepe Cadillac and David. We are happy to work with you further to find you the perfect car and help you decide if either model is right for you, or if there may even be another model that you prefer. We want nothing more than for you to be happy with your selection and it is our absolute pleasure to work with you.

December 22, 2014

Best service experience ever I was greeted by the nicest, most helpful people at Pepe Cadillac. They made me feel at home, addressed my issue promptly. My car was serviced immed More

by Gary Barrack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby O'Connell, Genesis Polanco
Dec 23, 2014 -

Pepe Cadillac responded

Thank you! The team at Pepe Cadillac tries our best to provide our customers with such a first class experience! It was our pleasure, and we look forward to seeing you again whenever you need work done. Happy Holidays.

December 22, 2014

I love John M! It felt like our warm, caring uncle was helping us through the process. We checked out 4 other dealerships and this is where we felt the most comforta More

by Ames47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Massaro
Dec 23, 2014 -

Pepe Cadillac responded

John is great, isn't he! We are so glad that he provided you with such comfortable experience. We hope we will see you again soon and that you remain part of the Pepe Cadillac family!

December 19, 2014

Satisfied customer Just leased a 2014 CTS 4 and John Gerardi actually made this a pleasant experience . He was courteous , informative and very pleasant to deal with . I More

by aprborrellirusso
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John J. Gerardi
Dec 22, 2014 -

Pepe Cadillac responded

Thank you for this review of Pepe Cadillac and John Gerardi. We always want to provide our customers with the highest level of customer service so that they feel confident about their vehicle choice. Thank you for the recommendation. We look forward to working with you again.

December 19, 2014

Professional and efficient We are extremely pleased in our experience with John Gerardi. He was very helpful from beginning to end. Friendly and genuine are two words that come More

by kimkul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John J. Gerardi
Dec 22, 2014 -

Pepe Cadillac responded

Thank you for choosing Pepe Cadillac although it was further away from you than other options, that means the world to us. Glad we could make it worth your trip, and you can be guranteed, we always will. It's heartwarming to know that you feel safe with your children in your Escalade, that is so important. Peace of mind is priceless. Happy holidays to you and your family. We look forward to seeing you again.

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