Pepe Cadillac

Rick Burton sealed the deal Here's the good news when Pepe Cadillac heard I was unhappy with the sales service, they sent Richard Burton to my rescue. Not only is he competen Here's the good news when Pepe Cadillac heard I was unhappy with the sales service, they sent Richard Burton to my rescue. Not only is he competent, efficient and had great follow through, he sealed the deal for me. Thank You Pepe Cadillac for hearing me and getting me in my new car. More

very satisfied with service I got from Rick Burton I came all the way from Long Islamd since there was a low mileage cadilac listed in cartraders.com belonging to this dealership. I was lucky that Ric I came all the way from Long Islamd since there was a low mileage cadilac listed in cartraders.com belonging to this dealership. I was lucky that Rick Burton was the one helping me. I am always very sensitive to find an honest salesperson to help me specially when I want to buy a used car. Rick Burton was honest and helpful and tried his best to get me the best price and prepared my car so it was spotless like a new car. He followed through very well and I had my car before I go on vacation. he also helped to get a new cadilac mat for me at no cost. I recommend this dealership to everyone. I guess the the high rating that it already has shows the great customer service they provide. I would go back to Rick and this leadership next time I buy a new cadilac. More

Class A dealership I have found that both the Sales Team & Service Team are extremely friendly, knowledgeable, & courteous. I usually deal with Mark Chandler in service, I have found that both the Sales Team & Service Team are extremely friendly, knowledgeable, & courteous. I usually deal with Mark Chandler in service, and have to say he is the best. He comes into the seating area and lets me know approx. how much longer it will take. Mr. Pepe should be extremely happy with this dealership. This is definitely a class "A" dealership. More

Great Service. Would not go anywhere else even though I have another Cadillac dealer down the street from where I live. Car drove and performed better than when bran Would not go anywhere else even though I have another Cadillac dealer down the street from where I live. Car drove and performed better than when brand new More

Great job by Pepe! Always a great experience! They always treat me like I'm their only customer. My husband and I will continue to buy and service our Cadillacs with thi Always a great experience! They always treat me like I'm their only customer. My husband and I will continue to buy and service our Cadillacs with this dealership!! More

Getting a new car ATS Coup I couldnt be happier with this dealership. They got me the car I wanted from another dealer with all the options that I wanted. Paper work was easy, I I couldnt be happier with this dealership. They got me the car I wanted from another dealer with all the options that I wanted. Paper work was easy, I was an out of state buyer (NJ). The Sales Manger made the process very easy. I love the car, 2015 ATS coup. Plenty of power and I also have dealt with the parts department for winter mats, very friendly. Also talked to service with some questions, they stayed on the phone for 20 minutes as we talked cars. Great place. More

My buying experience Over the years I have had many cars and many car buying experiences, but my most recent one with Pepe cadillac has been the best.Everyone that I had Over the years I have had many cars and many car buying experiences, but my most recent one with Pepe cadillac has been the best.Everyone that I had contact with during the buying process and afterwards were exceptional I am very pleased to say the least. Ed Lane More

Royal Treatment This is by far the best experience I've ever had with a dealership. The service provided by the service department is unsurpassed. The follow up is al This is by far the best experience I've ever had with a dealership. The service provided by the service department is unsurpassed. The follow up is also excellent. I always joke with the staff and tell them I feel like a queen when I have my car serviced. It's such a pleasure doing business with Pepe Cadillac. More

Best Dealer in the NYC Area I have taken my Cadillac ATS for routine service at several dealerships. I was skeptical that I could find a business with commitment to customer sati I have taken my Cadillac ATS for routine service at several dealerships. I was skeptical that I could find a business with commitment to customer satisfaction until I took my car to PEPE Cadillac. Night and day compared to other dealers when it come to hospitality, service and keeping you informed on what is going on. I am always greeted and offered coffee, told what the expected maintenance time will be & when it takes longer than expected I know ahead of time instead of wondering what is taking so long as with other dealers in the area. More

Service Very courteous and pleasant Areas very clean and bright Bathrooms very clean All questions asked were answered to my satisfaction car always retu Very courteous and pleasant Areas very clean and bright Bathrooms very clean All questions asked were answered to my satisfaction car always returned washed and cleaned inside. More