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Pepe Cadillac

White Plains, NY

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990 Reviews

15 Water Street

White Plains, NY

10601

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Showing 990 reviews

February 22, 2019

Excellent attention to details! I brought my 2015 Cadillac ATS for service and regular maintaince. ALL of my issues and concerns were addressed!! The staff is very knowledgeable, fr More

by KAR3600
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Bald , Sam Kwartler, Jasson Liriano
Mar 29, 2019 -

Pepe Cadillac responded

Thanks for the great review! Our team of professionals is dedicated to providing you and everyone else who visits with only the best there is to offer. We are so happy to hear about your service experience and look forward to seeing you again!

February 21, 2019

Best service anyone could ask for The people at Pepe Caddilac are just terrific! They go above and beond to make the experience a great one ! Dropped off my car and was going to take a More

by Debra Ciaffone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Kwartler
Mar 28, 2019 -

Pepe Cadillac responded

Thanks for the great review! We couldn't be happier to hear about your experience with Pepe Cadillac! Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be a positive one! We appreciate your business and look forward to seeing you again!

February 19, 2019

Quick and responsive to my needs I pulled in with no appointment with a possible car issue. Pepe took the car right in, analyzed, diagnosed and had the car back to me pronto. Great More

by MBDale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Kwartler
Mar 26, 2019 -

Pepe Cadillac responded

Thanks for the review! We are always here for our customers even if they do not call and make an appointment. Thanks again for the review!

February 18, 2019

Maintenance The attendance is great and the service as well. Everyone is helpful and every time I go I leave satisfied. Thank you for your great customer servic More

by Illi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Kwartler
Mar 26, 2019 -

Pepe Cadillac responded

Thanks for the great review! We are very happy to hear about your experience. We appreciate your business and look forward to seeing you again!

February 18, 2019

Courtesy, fast and accurate service. At first, When I called I don't request any looney car but the day I need one and they don't have one disposition for me, I thought now I have a probl More

by José Pulman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robinson Rodriguez , Jasson Liriano, Harry Melendez
Mar 26, 2019 -

Pepe Cadillac responded

Thanks for the review! Here at Pepe Infiniti we do everything we can to give our customers the best experience possible. We thank you for your business and look forward to seeing you again!

February 16, 2019

Exceptional Staff Me and my husband made an appointment with Harold Mota with the purpose of seeing the XT4 model. We been car shopping at other dealers for awhile beca More

by Opal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Raniolo, Harold Mota
Mar 26, 2019 -

Pepe Cadillac responded

Thank you for sharing your experience with us! Our goal is to give our customers the best car buying experience possible. We thank you for the recommendation and wish you he best of luck with your new car!

February 15, 2019

Very Good Service I came in with items that were promised to be fixed at the point of sale and the service department did it to my satisfaction. More

by CGeraldi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Bald , David Persaud, Jim Romer, Frank Raniolo, Sam Kwartler, Harold Mota
Mar 26, 2019 -

Pepe Cadillac responded

Thanks for the review! We are happy to hear about your experience with Pepe Cadillac!

February 15, 2019

Very satisfied We were very happy with Kenny our sales person They went out of there way to bring the car to us. My husband was not able to go there and sit for v More

by Ginoclass of 66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know his name but the person who did the paperwork and lease , Kenny Sternesky
Mar 26, 2019 -

Pepe Cadillac responded

Thanks for the review! We are very happy to hear about your experience working with us. Kenny is great and goes out of his ways to help his customers. We appreciate your business and look forward to seeing you again!

February 11, 2019

Showing no respect fo military retirees Almost all aspects are great - the people & process are excellent. Sam is a rock-star. The gent that drives me is excellent. While Sam was able to g More

by Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Kwartler
Mar 26, 2019 -

Pepe Cadillac responded

Thank you for leaving your feedback. We most definitely do still offer military discounts for active military members as well as retirees. You can take a look on our site at https://www.pepecadillac.com/Military-Discount . Give us a call if you have any questions! Thanks!

February 11, 2019

Great customer service Easy, quick, great service. I worked with Sam Kwartler. He was courteous and professional. I am very satisfied with the work that was done and will re More

by Cadichick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Kwartler
Mar 26, 2019 -

Pepe Cadillac responded

Thanks for the great review! We are happy to hear about your service experience. Sam is a true professional and we are happy to hear that you had the chance to work with him! We look forward to working with you again!

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