Pepe Cadillac

Tremendous Experience The entire experience at Pepe Cadillac, from the first phone call to after sale service was tremendous. At all stages this dealership demonstrated ex The entire experience at Pepe Cadillac, from the first phone call to after sale service was tremendous. At all stages this dealership demonstrated expertise with their products, integrity in prices, attention to my needs, and flexibility in accommodating my calendar during the transaction. I think both the Cadillac product and Pepe Cadillac are a great representation of an American car brand that offers tremendous product and truly cares about making the dealership experience a positive one. I highly recommend Cadillac, particularly from Pepe Cadillac, and working with Dale & Jerry. I will do so again and refer others. More

always easy and a pleasure to work with all staff in service I have a 2010 SRX, it was bought from a different dealership, when I lived in queens NY. I started to bring my truck to Pepe Caddy about 3 years ago, I have a 2010 SRX, it was bought from a different dealership, when I lived in queens NY. I started to bring my truck to Pepe Caddy about 3 years ago, this place is the BEST!! Customer service is impeccable, Ron Bald is my service coordinator, he is so down to earth, he always makes me and my 6 year old son feel comfortable. The wait is never long, he always gets me in and out and they accommodate me in every way possible, being a single mom, this is huge!!! I have NEVER had a bad experience with Pepe Caddy, I will be a life long customer!! More

Great Experience Experience was excellent. We were in and out in no time. Everything was in order when we stepped into the showroom. This is our second Cadillac and I Experience was excellent. We were in and out in no time. Everything was in order when we stepped into the showroom. This is our second Cadillac and I highly recommend. Also the service department is great. More

I got out of a bad lease into a great pre-owned model I got out of an unsatisfactory leased car into a great pre-owned model. Excellent service, excellent selections, excellent price, and excellent custom I got out of an unsatisfactory leased car into a great pre-owned model. Excellent service, excellent selections, excellent price, and excellent customer satisfaction. I highly recommend Pepe Cadillac. More

Great Experience We purchased a 2015 Cadillac SRX. Our first thought was just to look around in the show room not expecting to walk away with a vehicle. The profession We purchased a 2015 Cadillac SRX. Our first thought was just to look around in the show room not expecting to walk away with a vehicle. The professionalism we experienced from receptionist to all the staff once you walk through those doors is phenomenal. Everyone there deserves five stars! David Persuad & Jerry DiDomenico were very informative in our purchase and straight to the point answering our questions and concerns. No Gimmicks! There expertise was very insightful since this is our first Cadillac! We sincerely thank them both for there help! We would recommend all our friends and family!! Thank you again!!!!!!! More

very good Over all a good experience made it easy for me to drive away in the car i wanted. As well as getting the price i wanted for the car i wanted. Over all a good experience made it easy for me to drive away in the car i wanted. As well as getting the price i wanted for the car i wanted. More

Friendly and excellent sales reps! I had a great experience at Pepe Cadillac. David persuad was very friendly and helpful in leasing our SRX! Would definitely recommend looking at Pepe I had a great experience at Pepe Cadillac. David persuad was very friendly and helpful in leasing our SRX! Would definitely recommend looking at Pepe when considering a new car. More

XTS Purchase What I considered by "bucket list" Cadillac, which I owned for five years, was recently totaled in an accident. When I walked into Pepe Cadillac, I w What I considered by "bucket list" Cadillac, which I owned for five years, was recently totaled in an accident. When I walked into Pepe Cadillac, I was depressed and did not know if I could purchase a car that would fit my budget, being that I am retired and on a fixed income. Pepe Cadillac put a smile on my face and showed compassion and honesty as they walked me through every detail of the purchase. They looked out for the customer totally! They are the best. Dale Schweizer and Mark Rosen made a dream come true! More

The Cadillac Professionals This was a fantastic buying experience. I can't stop talking about how my sales consultant John Massaro, the Sales Manager Mark Rosen, and Business Ma This was a fantastic buying experience. I can't stop talking about how my sales consultant John Massaro, the Sales Manager Mark Rosen, and Business Manager Jerry DiDomenico made this purchase such a pleasure. They truly understand and practice excellence in customer service. My next Cadillac purchase will definitely be from John at Pepe Cadillac. More

Love my car, my second Cadillac Sales person, Dale, was attentive, personable, and especially helpful. He answered any and all questions and tried to ensure a memorable and enjoyabl Sales person, Dale, was attentive, personable, and especially helpful. He answered any and all questions and tried to ensure a memorable and enjoyable transaction while making sure he satisfied all our requests. On the other hand, and not Dale's fault as he does not do the "final" transaction, when we had an appointment to pick up the vehicle we purchased, we had to wait almost two and a half hours beyond our scheduled appointment. This is unacceptable, especially for such a high-end dealership with a great reputation for customer interaction. Dale did what he could to accommodate us and make us comfortable, however, waiting to sign papers on a cash deal seemed like "forever and a day." This should not have happened. There is a complete disconnect in those two area of customer service. I still, however, would recommend Pepe Cadillac but tell people to clear their calendar for the day of pick-up. More