Pepe Cadillac
White Plains, NY
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2013 Cadillac SRX Performance Traveled from Long Island to White Plains to view and purchase this vehicle. Excellent Used inventory selection. Vehicle was spotless. Dale was a ge Traveled from Long Island to White Plains to view and purchase this vehicle. Excellent Used inventory selection. Vehicle was spotless. Dale was a gentleman to deal with and has a real knowledge of the vehicle. I would definitely recommend this dealership and Dale to anyone looking for a quality experience. More
Beyond Exceptional! I recently decided to upgrade my 2006 Range Rover and have always loved the lines of an Escalade. During my search I located a late model certified E I recently decided to upgrade my 2006 Range Rover and have always loved the lines of an Escalade. During my search I located a late model certified Escalade in my preferred color & option combination @ Pepe Cadillac. I met with John Gerardi who a true sales professional, his knowlede of the Cadillac product is second to none. He spend a fair amount of time answering the litany of questions I had regarding the history of the vehicle, certification process, functions, etc. Mark Rosen was able to offer his assistance as we progressed through the purchasing experience - his insight was invaluable. After spending a few hours there I knew this was the truck for me, John introduced me to Jim Romer who reviewed the deal and made the numbers work. I can truly attest to these three assets of Pepe Cadillac as being courteous, professional, transparent & efficient. In a subsequest visit to have a few items addressed by their service department I had the pleasure to meet and work with Bobby O'Connell & Mark Chandler. Many dealers strive for customer satisfaction but Pepe Cadillac exemplifies how to achieve 100% satisfaction. The issues were resolved ahead of the established timeframe, the vehicle was washed and available immediately upon my return. I look forward to many years as a Cadillac owner and will be returning to Pepe Cadillac as my preferred dealer. More
Used car purchase John Gerardi had sold me my last 2 vehicles and i looked forward to purchasing my next one from him. I had told him what I was looking for and the car John Gerardi had sold me my last 2 vehicles and i looked forward to purchasing my next one from him. I had told him what I was looking for and the car was there. The price and options were right on the mark. I did the paperwork that day. Mark Rosen wished me luck and asked if i had any questions. Jerry DiDominico took care of the paperwork and explained the financing and warranty. He was very courteous. Upon delivery John explained how everything worked and made sure I knew it all before I left. At last minute my ride was unavailable and John came to get me. Professionals like John and the staff at Pepe are why I will continue to buy Cadillacs and buy from there. More
Happy with Pepe Cadillac. We Went in for our first luxury car. Apprehensive and not knowing what to expect, we were greeted with a smile from the receptionist. Then a gentleman We Went in for our first luxury car. Apprehensive and not knowing what to expect, we were greeted with a smile from the receptionist. Then a gentleman introduced himself as John Gerardi and asked if he could help us. He was attentive and honorable and made us feel at ease from the get go. He was more like our friend than a salesman and did advocate on our behalf. We ended up getting the car of our dreams at a good price and with comfort thanks to John. Then it was time to talk business and we were introduced to Mr.Jerry DiDomnico, A true professional who handled all the paperwork and got us on our way with our brand new Cadillac in no time. I must congratulate Pepe Cadillac dealership for creating a great atmosphere and allowing pros like John and Jerry to shine. Will go back any time. More
Great Service I have been servicing My Cadillacs at Pepe for several years. Mark Chandler has been my service adviser since day one. Mark Does a great job Communic I have been servicing My Cadillacs at Pepe for several years. Mark Chandler has been my service adviser since day one. Mark Does a great job Communicating and handling all of my service related questions. I had a tire situation and Darcy was able to get me in immediately for service to fix my tire. Great Job Pepe! More
Excellent Experience Leased a CTS Sedan. David was very professional and courteous from the initial test drive to the final paperwork. Got a great deal and would highly re Leased a CTS Sedan. David was very professional and courteous from the initial test drive to the final paperwork. Got a great deal and would highly recommend to anyone looking for a Cadillac. More
Very Satisfied Leased a new SRX. Could not be happier. John was very professional and gave us a great deal. David took his time to show us all the features of the ve Leased a new SRX. Could not be happier. John was very professional and gave us a great deal. David took his time to show us all the features of the vehicle. All dealerships should be this good. More
Great Experience! Leased a new Cadillac SRX, David was fantastic and the whole process was super smooth. Felt taken care of and not advantage of like some other local d Leased a new Cadillac SRX, David was fantastic and the whole process was super smooth. Felt taken care of and not advantage of like some other local dealerships. Will definitely be back for next car when this lease is up! More
Service Our sales consultant was very knowledgeable. The consultant provided detailed information about the vehicle's features and the services offered. He en Our sales consultant was very knowledgeable. The consultant provided detailed information about the vehicle's features and the services offered. He ensured that the transaction was expedited efficiently. We were able to drive our car of the lot the very same day. Great Service! More
Return Customer Typically my wife and I dread the thought of shopping for a new car. I am not a person who enjoys the usual back and forth haggling and negotiations. Typically my wife and I dread the thought of shopping for a new car. I am not a person who enjoys the usual back and forth haggling and negotiations. John Gerardi, our sales consultant, understood our needs and quickly found us a car that more than addressed our needs and fit into our budget. It was pleasure working with John and his staff. This is our second consecutive car leased with Pepe Cadillac and we would not hesitate to come back again, More