Pepe Cadillac

Worth the trip! I was looking at cars online and a nice looking 2016 ATS caught my eye, so I started to check it out. I noticed it was at Pepe Cadillac in White Plain I was looking at cars online and a nice looking 2016 ATS caught my eye, so I started to check it out. I noticed it was at Pepe Cadillac in White Plains N. Y. (I live in Bristol CT. about 85 miles away) but I gave them a call anyway. That's when I had my first conversation with Mr. Harold Mota.He was very pleasant and we spoke at length about the car and arrived at a mutually agreeable deal. I had never purchased a vehicle in quite this manner before, so I pretty much put my trust in Harold and decided to put a hold on the car with a deposit and drive down there the next day and BUY it! Well...I got lucky! From the time I walked in the door until the time I drove out in my new Caddy, I couldn't have been more pleased. He went through the process with me, took the time to go out to the car with me and show me, hands on, the various functions of the car. He even programmed my route home on the GPS. I will definitely recommend you give Harold Mota, at Pepe Cadillac, a call if you're thinking about purchasing a new vehicle. You won't be sorry. I also want to give a shout-out to G.M. Frank for all his help, and to Rick Maher for going out of his way to assist me along the way. Heck! Everyone down there was really nice. Oh, by the way... The car is beautiful and runs like a champ. What are you waiting for? GO!! Thanks again - Dan More

Great people, great experience! Had a great experience dealing with the guys at Pepe Cadillac. I live over an hour away and I’ll definitely be doing continued business with this deal Had a great experience dealing with the guys at Pepe Cadillac. I live over an hour away and I’ll definitely be doing continued business with this dealer rather than going to the dealership 5min up the road. More

Again, nothing but stellar service. I have taken my 2018 CT6 Platinum to Pepe Cadillac for service, be it routine or warranty work, a total of three times now. Every visit has been an ea I have taken my 2018 CT6 Platinum to Pepe Cadillac for service, be it routine or warranty work, a total of three times now. Every visit has been an easy and productive experience. The staff at Pepe Cadillac are nothing less than totally respectful and 100% helpful, doing everything they can to ensure my end satisfaction in having all issues addressed and rectified in a timely manner. I will continue to use Pepe Cadillac exclusively for service / repair work on my CT6 and wife's '14 SRX Well done to the entire Pepe Cadillac staff. More

Routine Service Have enjoyed my experience from day 1 dealing with Pepe Cadillac. From sales to service my experience has been nothing but professional. They definite Have enjoyed my experience from day 1 dealing with Pepe Cadillac. From sales to service my experience has been nothing but professional. They definitely make you feel like a valued customer. More

Sam is great but whomever worked on my car is suspect. I came here for a oil change and Sam was a true gentleman. He followed everything by the book. The issue I have with this dealership because I just go I came here for a oil change and Sam was a true gentleman. He followed everything by the book. The issue I have with this dealership because I just got a timing chain gasket replacement done on my car and the master technician for GM told me whomever last did an oil change on your car did not use the proper drain plug on your car it was basically a Jerry rigged setup for a plug and gasket. He had told me even if they did not put this plug in they should have told me that that one was not the proper one.( dealerships are there to make money and a drain plug does not cost much) I am not sure why they would not say anything. I appreciated the customer service I received but that really concerns me as far as the main reason you come to service which is to get your car worked on. More

Great Salesman The Salesmen specifically worked to find out my requirements and then worked to match my needs to various vehicles in inventory. Additionally there f The Salesmen specifically worked to find out my requirements and then worked to match my needs to various vehicles in inventory. Additionally there finance person did not try to over sell add-on’s More

Service When Needed When my “need service” light appeared I immediately contacted Pepe Cadillac. Sam Kwartler and his professional service team were there for me. Several When my “need service” light appeared I immediately contacted Pepe Cadillac. Sam Kwartler and his professional service team were there for me. Several hours later and with a “smile,” I was on my way home with the comfortable feeling that all was well! Thanks Pepe Cadillac. More

Recent Service on my Vehicle Pepe Cadillac continues to employ a personable and knowledgeable staff in both the service and sales departments. Further, every employee consistently Pepe Cadillac continues to employ a personable and knowledgeable staff in both the service and sales departments. Further, every employee consistently performs their roles in a very professional manner. I would rate my overall recent experience 5 stars. More

Mercedes brother said he loves my new Cadillac and might eve Pepe Cadillac personnel were wonderful. They walked me through the whole process from shopping to buying and I’m not much of a car buff. They spoke Pepe Cadillac personnel were wonderful. They walked me through the whole process from shopping to buying and I’m not much of a car buff. They spoke long distance with my brother who really understands cars. They were impressed with his knowledge and we were able to discuss the car I was about to buy in great detail. i am very excited with my new car and I knew I did well when I drove to the Jersey shore and my Mercedes driving brother sat in the car abd exclaimed, “Wow I really like your car I might get one of these Cadillac SUVs myself.” More

Exceptional Service Easy check-in, greeted me by name, comfortable waiting area, fast, even washed and vacuumed my car. Sam Kwartler, Service Rep, was friendly, knowledg Easy check-in, greeted me by name, comfortable waiting area, fast, even washed and vacuumed my car. Sam Kwartler, Service Rep, was friendly, knowledgeable and processed paperwork quickly. There was even a follow-up thank-you note left in car from Ron Bald, Service Director. Great place, great people! More