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Pepe Cadillac

White Plains, NY

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990 Reviews

15 Water Street

White Plains, NY

10601

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Showing 990 reviews

June 14, 2018

Great customer service and salesmanship! Pepe Cadillac is very friendly and listen to the customer. I felt no pressure and was very comfortable buying my vehicle. This is my second vehicle I More

by J0k3r10.33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Vasquez, Robinson Rodriguez
June 14, 2018

Service Outstanding service. Very attentive. Jason is great! I would highly recommend their service department. They keep you up to date with your service is More

by Daveyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasson Liriano
June 12, 2018

Incredible My experience with Pepe Cadillac was seamless better than I could have ever expected!!!! My sales consultant Frank handled ever aspect of the transac More

by Cathy5587
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Raniolo
June 12, 2018

Pepe Cadillac Service Outstanding service and follow up and follow through with Pepe Cadillac Service...There always give you their maximum effort to ensure your happiness More

by Codyman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Bald , Sam Kwartler
June 08, 2018

Excellent service. David was very professional and helpful I work 9AM-5PM I couldn't make it in to test drive my car David had everything ready for me when i arrived. I More

by vita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Persaud
Aug 02, 2018 -

Pepe Cadillac responded

Congratulations on your Cadillac! Thank you for taking the time to write about your experience. It is wonderful to hear that David was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

June 07, 2018

Needed to have our SUV towed in on a saturday Turns out the transmission had to be repaired, the good news it was done in one day, they bad news it had to be brought back 2 days later since it was More

by wildbagel75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasson Liriano
Jun 08, 2018 -

Pepe Cadillac responded

Thank you for the feedback. Unfortunately what was indicated as the issue intially turned out to need further diagnosis. We have our shop Foreman and our World Class Technician both working on your vehicle to ensure it gets back to you in top condition as soon as possible. We have a loaner here and ready for you. Sincerley, Ron Bald Service Manager Pepe Cadillac

June 07, 2018

Five star dealership Always polite and professional no matter which department you are dealing with. First class dealer with an excellent staff. Always a pleasure to visi More

by LL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Bald , David Persaud, Sam Kwartler
Aug 02, 2018 -

Pepe Cadillac responded

Thank you for this terrific review! We appreciate your business and recommendations and look forward to working with you for many years to come!

June 07, 2018

Servoce As usual, excellent work. All around best experience.Keeps my car running great and always wash at every visit. Highly recommend. Comfortable More

by Ma Cady.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Bald , Sam Kwartler
Aug 02, 2018 -

Pepe Cadillac responded

Thank you for this excellent review! We are thrilled we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

June 05, 2018

Excellent customer service Prompt courteous service, reps are polite, respectful, knowledgeable, efficient, genuine and sincere. In and out in literally minutes. Always a pleasu More

by Traypound
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Backend service personnel., Kenny Sternesky, Ron Bald , Darcy Gonzalez, Sam Kwartler
June 03, 2018

Very Happy Camper Went in to purchase a CPO Escalade and met with Harold and Frank R. Wound up buying a Brand New 2018 Escalade. Frank (and Harold) were true gentleme More

by Stevie "Z"
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold, Frank Raniolo
Aug 01, 2018 -

Pepe Cadillac responded

Stevie "Z", thank you so much for sharing your experience with Pepe Cadillac and Frank and Harold. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your CPO Escalade. Frank and Harold and the team will be thrilled to hear your feedback!

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