Pepe Cadillac
White Plains, NY
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ATS V Coupe This is my second purchase through Pepe Cadillac and there is an obvious reason why I keep coming back. The service I received from this dealership wa This is my second purchase through Pepe Cadillac and there is an obvious reason why I keep coming back. The service I received from this dealership was and always has been exceptional. My salesperson, David Persaud and the business manager, Frank Raniilo, both understand what it takes to sell a luxury vehicle... make your customer feel like the most important person in the room and give them what they want. I will continue to come back to Pepe as long as they continue to give me exceptional service. More
Good service GreaT dealer and staff. Always treating everyone well. Always happy with this dealer. Service department knows what they are doing. Always taking good GreaT dealer and staff. Always treating everyone well. Always happy with this dealer. Service department knows what they are doing. Always taking good care of me. More
Top notch service as always! My experience at Pepe Cadillac was a 10/10. Jasson, Sam and Ron in service did above and beyond customer service for me and make me feel like family My experience at Pepe Cadillac was a 10/10. Jasson, Sam and Ron in service did above and beyond customer service for me and make me feel like family when I go there. More
A "beautiful" Service Department. The sole reason to use a particular Dealership Service Department is simply, "They have earned my business". I have multiple Dealerships that are mo The sole reason to use a particular Dealership Service Department is simply, "They have earned my business". I have multiple Dealerships that are more convenient but you have to use the one the just gets it done. Gets it done with a smile, professionalism, and never pushes for items I do not need, but makes sure I am safe. Kudos to Ronnie and his outstanding Team! More
Service visit I had a strong coolant smell coming from the vehicle so I called and made an appointment. They had me scheduled for an early morning appointment. At t I had a strong coolant smell coming from the vehicle so I called and made an appointment. They had me scheduled for an early morning appointment. At the last minute I couldn't make the early morning so They let me drop it off the night before and pick up my rental. That was a big help. Jason called me and told me what the coolant leak was and that they also found the transmission cooler lines leaking. He told me it was all covered under my extended warranty which I was glad about. Another good thing about having the extended service contract. Was kept informed when the parts came in and when it will be ready. Got a call when it was ready and went to get it.Great service as I have come to expect. More
great experience the ratings i have given are the best to my knowledge about the dealer ship in the sales department and the service the department all excellent the ratings i have given are the best to my knowledge about the dealer ship in the sales department and the service the department all excellent More
Great Service I called my cadillac roadside assistance for help with my battery because my car would not start Christians they patch me in with a roadside assistanc I called my cadillac roadside assistance for help with my battery because my car would not start Christians they patch me in with a roadside assistance representative by the name of Carlos I had a great experience Carlos was on time he was very professional he had to come out to separate time but each time he gave me a call he stayed in touch with me she let me know what time you would be here he arrived at that specific time he did the job quick and took care of the problem immediately thank you thank you thank you so much follows for being a great help More
Awesome Experience As is the case with any large transaction, much thought and deliberation must be exhibited. However, the folks over at Pepe Cadillac made our leasing As is the case with any large transaction, much thought and deliberation must be exhibited. However, the folks over at Pepe Cadillac made our leasing experience an enjoyable one. From the very start, the staff was very professional and courteous. In particular, our sales professional, Rick, was outstanding and extremely iknowledgeable. I would highly recommend Pepe Cadillac if you are looking to lease or buy a new or used Cadillac! More
Welcome home! We just purchased our first Cadillac! Rick made the experience quick and easy. Usually that is pretty much the extent of the relationship with dealers We just purchased our first Cadillac! Rick made the experience quick and easy. Usually that is pretty much the extent of the relationship with dealers. Anytime you go back for service you are tucked around back and ushered into a tiny room to wait. Not here! When you walk in, every one is warm, friendly, you are giving the feeling of coming home. I can't say enough good things about this company! From the moment you walk in, everyone you come into contact with is happy, smiling, and trying thier best to make sure you are being taken care of. This may be our first, but it is not our last vehicle to purchase here! More
service Staff were and professional, which made the visit very convenient. Always a pleasure to go and not something I tend to avoid doing. I was in and out Staff were and professional, which made the visit very convenient. Always a pleasure to go and not something I tend to avoid doing. I was in and out. More