Pepe Cadillac
White Plains, NY
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Harold Mota Excellent We had a very positive experience with Harold Mota. He was efficient and knowledgeable. He explained everything to us without being over-baring. We had a very positive experience with Harold Mota. He was efficient and knowledgeable. He explained everything to us without being over-baring. A good experience. More
2017 XTS purchased Our sales guy Alex was great. He was knowledgeable, kind and professional. No pressure like other dealers. He worked with us to make our decision. Our sales guy Alex was great. He was knowledgeable, kind and professional. No pressure like other dealers. He worked with us to make our decision. Also the financial manager was great. Again no pressure. We love our car. Thanks for the great experience. Steve and Gerri More
Pepe cadi are my 1 and only I will never go anywhere else they are always on time and do the right job. From the min I pull in Frank is waiting with a smile till the min I leave I will never go anywhere else they are always on time and do the right job. From the min I pull in Frank is waiting with a smile till the min I leave he is awesome Jason is right on point with all of his Recommendation and has always taken good care of me!! More
THE BEST DEALERSHIP EVER FOR SERVICE! COURTEOUS FRIENDLY STAFF TAKING THE EXTRA STEP TO MAKE YOUR EXPERIENCE COMPLETE AND SATISFIED.RESERVED A LOANER CAR WHEN NEEDED! RE FIXED SOMETHING TH COURTEOUS FRIENDLY STAFF TAKING THE EXTRA STEP TO MAKE YOUR EXPERIENCE COMPLETE AND SATISFIED.RESERVED A LOANER CAR WHEN NEEDED! RE FIXED SOMETHING THAT WAS NOT CORRECT.LOOKED INTO OTHER ISSUES OF VEHICLE THAT MAY BE WRONG AND WAS TOLD IN AN HONEST WAY NOTHING WAS NEEDED. PRICING FOR REPAIR IS THE BEST FROM ANY DEALERSHIP I HAVDE BEEN TO! More
7000 miles review They worked fast and gave me a clean car🥰 Nice place to wait! They offered me a ride but I choose to wait and I enjoyed coffee and cookies while I w They worked fast and gave me a clean car🥰 Nice place to wait! They offered me a ride but I choose to wait and I enjoyed coffee and cookies while I was waiting for my car be done. More
Satisfied The visit was satisfactory. and I had all necessary work performed. I was told when I bought the car that It would be thoroughly cleaned when coming i The visit was satisfactory. and I had all necessary work performed. I was told when I bought the car that It would be thoroughly cleaned when coming in for service. The car was not vacuumed inside at all. More
Amazing team Best Dealership . Very helpful, knowledgeable and honest. Staff is always friendly . Waiting area has yummy treats and coffee. besides watching tv to Best Dealership . Very helpful, knowledgeable and honest. Staff is always friendly . Waiting area has yummy treats and coffee. besides watching tv to past the time while having car services ....you can enjoy walking the show room and checking out latestet cool cars. More
Amazing i had lost my keys and needed a replacement, my first time here and had oustanding customer service. Everyone i interacted with was very friendly and i had lost my keys and needed a replacement, my first time here and had oustanding customer service. Everyone i interacted with was very friendly and informative More
Service Was OK And Could Be Much Better I took my 2016 CTS in on Saturday without an appointment for a flat tire. My car was tended to right away. We were told that the shop was short handed I took my 2016 CTS in on Saturday without an appointment for a flat tire. My car was tended to right away. We were told that the shop was short handed, understandably so, however, Sam kept us informed. An issue with the airbags was brought to my attention via email. This email stated to "have the car serviced within a day." Since there is ALWAYS a shortage of loaners a this dealer, it is difficult to have the car serviced right away. This makes me worry because I do not know what the airbag issue is, and my son is a passenger in the car. I have to wait until Thursday, an entire week after receiving the airbag issue email, to have my car's airbags assessed. Ridiculous. More
2019 Cadillac XT5 Very good and competitive lease offers. All of the details were as advertised even though it was jaded by my previous car dealer experiences. Harold w Very good and competitive lease offers. All of the details were as advertised even though it was jaded by my previous car dealer experiences. Harold was knowledge about the car and took his time to explain car features. More