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Pepe Cadillac

White Plains, NY

not yet
rated
990 Reviews

15 Water Street

White Plains, NY

10601

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Showing 990 reviews

January 25, 2019

Harold Mota Excellent We had a very positive experience with Harold Mota. He was efficient and knowledgeable. He explained everything to us without being over-baring. More

by Annie B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Mota
Jan 28, 2019 -

Pepe Cadillac responded

Thank you for the great review, Annie! We are thrilled to hear you had an excellent experience working with Harold. Congrats on your new Cadillac, we look forward to working with you again!

January 24, 2019

2017 XTS purchased Our sales guy Alex was great. He was knowledgeable, kind and professional. No pressure like other dealers. He worked with us to make our decision. More

by Steve&gerri
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Raniolo, Alexander Elliott
Jan 28, 2019 -

Pepe Cadillac responded

Thanks for your kind review, Steve! We appreciate you taking the time to share your experience with our dealership. Enjoy your XTS, we wish you many safe travels. Please come visit us again soon!

January 21, 2019

Pepe cadi are my 1 and only I will never go anywhere else they are always on time and do the right job. From the min I pull in Frank is waiting with a smile till the min I leave More

by Crplank25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank greater and service guy , Jasson Liriano
Mar 18, 2019 -

Pepe Cadillac responded

Thanks for wonderful review! We are very happy to hear about your service experience! Jasson is great and does what everything he can to give his customers a positive service experience! We look forward to seeing you again!

January 20, 2019

THE BEST DEALERSHIP EVER FOR SERVICE! COURTEOUS FRIENDLY STAFF TAKING THE EXTRA STEP TO MAKE YOUR EXPERIENCE COMPLETE AND SATISFIED.RESERVED A LOANER CAR WHEN NEEDED! RE FIXED SOMETHING TH More

by spike714
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sam Kwartler
Mar 18, 2019 -

Pepe Cadillac responded

Thanks for the great review! Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you! We are very happy to hear about your experience and we look forward to seeing you again!

January 17, 2019

7000 miles review They worked fast and gave me a clean car🥰 Nice place to wait! They offered me a ride but I choose to wait and I enjoyed coffee and cookies while I w More

by ValEddie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Kwartler, Ro Davis
January 16, 2019

Satisfied The visit was satisfactory. and I had all necessary work performed. I was told when I bought the car that It would be thoroughly cleaned when coming i More

by Sunshine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Kwartler, Jasson Liriano
January 16, 2019

Amazing team Best Dealership . Very helpful, knowledgeable and honest. Staff is always friendly . Waiting area has yummy treats and coffee. besides watching tv to More

by Charles 101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Kwartler
January 16, 2019

Amazing i had lost my keys and needed a replacement, my first time here and had oustanding customer service. Everyone i interacted with was very friendly and More

by Sarevalo20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Kwartler, Frank Spaziante
January 15, 2019

Service Was OK And Could Be Much Better I took my 2016 CTS in on Saturday without an appointment for a flat tire. My car was tended to right away. We were told that the shop was short handed More

by nursenellfa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam Kwartler
Jan 15, 2019 -

Pepe Cadillac responded

Thank you for your feedback. I do apologize for not having a loaner car available for you on this service visit. We do schedule our appointments with loaners days in advance and at times we do run out due to work load and unforeseen issues. We will work harder to correct this issue in the future. Please feel free to contact me if you have any other questions or concerns. Thanks, Ron Bald rbald@pepecadillac.com

January 14, 2019

2019 Cadillac XT5 Very good and competitive lease offers. All of the details were as advertised even though it was jaded by my previous car dealer experiences. Harold w More

by Vshinsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ro Davis, Harold Mota
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