Peoria Toyota
Peoria, IL
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Service The service area was clean and efficient, I worked with Brandon for three separate appointments for three different vehicles. He is extremely helpfu The service area was clean and efficient, I worked with Brandon for three separate appointments for three different vehicles. He is extremely helpful and friendly. More
Excellent customer service Everyone at Peoria Toyota was very accommodating and welcoming. Nicolas did a great job as salesman. He let the features of the car sell itself by exp Everyone at Peoria Toyota was very accommodating and welcoming. Nicolas did a great job as salesman. He let the features of the car sell itself by expounding on all the little features the vehicle offered rather than pushing the sale onto the customer. More
Consistency in Excellence I bought my Toyota Prius for my job. I have a 142 mile round trip commute everyday. So, perfect service is a must for my car. Every person I have e I bought my Toyota Prius for my job. I have a 142 mile round trip commute everyday. So, perfect service is a must for my car. Every person I have ever talked to at Peoria Toyota has been more than kind and very quick to take care of me. I've been with coming to this dealership for a little over a year now and I'm happy to report that I've never once had a reason to complain. The consistency in excellence in every aspect is staggering and is not commonly seen in this day and age. I highly recommend making this your home for your auto needs. More
Seamless Able to test drive the vehicles I was interested in and able to make my decision without pressure. Picking up vehicle and completing paperwork was eas Able to test drive the vehicles I was interested in and able to make my decision without pressure. Picking up vehicle and completing paperwork was easy. More
Tire rotation Satisfyingly fast friendly courteous-knowledgeble informative punctual nicely dressed clean well-groomed supportive well-trained good service at snack Satisfyingly fast friendly courteous-knowledgeble informative punctual nicely dressed clean well-groomed supportive well-trained good service at snack/coffee tea counter-good popcorn and clean floors. There-That should do it. More
Efficient Even Under Circumstances I arrived for the appointment 15 minutes early. I was immediately greeted and taken care of by Brandon Hilst. The car I brought in had been recently p I arrived for the appointment 15 minutes early. I was immediately greeted and taken care of by Brandon Hilst. The car I brought in had been recently passed down to me by my father, and Brandon took the time to go over the details of the service agreement I had been grandfathered into by my father. This was in addition to him training a new recruit. The entire service took approximately an hour. They must have received a part for the broken car wash, because despite being told it was broken when I entered, my car was clean on exit. I wouldn't have known otherwise if they didn't run it through the wash. More
Tire rotation and estimate No pressure service. Very informative. Gave me three potential full tire replacement estimates with no pressure to buy. Even made me aware of the buy No pressure service. Very informative. Gave me three potential full tire replacement estimates with no pressure to buy. Even made me aware of the buy 3 get one free tire sale. More
5000 mile service Car was taken from the shop on time then return to me at the scheduled time. Service Personnel for kind and pleasant, and very informative. Waiting ar Car was taken from the shop on time then return to me at the scheduled time. Service Personnel for kind and pleasant, and very informative. Waiting area for those receiving service was clean and well-staffed. An excellent experience. More
Brake job I asked to have brakes checked during 75000 mile service. Estimate and reasons to proceed were given with no pressure to act. When I came back a mo I asked to have brakes checked during 75000 mile service. Estimate and reasons to proceed were given with no pressure to act. When I came back a month later to schedule the work, drop off options and complimentary shuttle were clearly explained. Work was completed at 20.00 less than estimate. More
Excellent Service for Sienna 45K Quick oil change and a low tire. Out the door for under $70 with a coupon included with out having to ask. Excellent service and a free car wash to bo Quick oil change and a low tire. Out the door for under $70 with a coupon included with out having to ask. Excellent service and a free car wash to boot! More