Peoria Toyota
Peoria, IL
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Honest Service I feel I can trust the service department to perform only service that is necessary, but recommend any optional service and the reason for it. The se I feel I can trust the service department to perform only service that is necessary, but recommend any optional service and the reason for it. The service was performed in a timely manner. More
Great Sales Experience Nic was very friendly, accommodating and knowledgeable. He answered all our questions and directed us towards a vehicle that met our needs without be Nic was very friendly, accommodating and knowledgeable. He answered all our questions and directed us towards a vehicle that met our needs without being overly pushy. More
Servicing Having my car serviced at Peoria Toyota is worth the time. From Jackie signing us in , to Burliss doing the work. We always get wonderful care and cou Having my car serviced at Peoria Toyota is worth the time. From Jackie signing us in , to Burliss doing the work. We always get wonderful care and courteous service. We are lucky to have such a wonderful dealership near our home. Keep up the exemplary work!!!!! More
Courteous and Friendly Andrew and Nic went above and beyond to locate the vehicle with the chosen options and color. I was more than pleased with their product knowledge an Andrew and Nic went above and beyond to locate the vehicle with the chosen options and color. I was more than pleased with their product knowledge and helpfulness between sales and the financial dept (Andrew Arms). I will definitely be back for service and the next new car purchase. More
Professional, courteous, excellent quality, timely service Always receive top notch service when I bring my car in. People are friendly and courteous. I was able to get an appointment within a reasonable time Always receive top notch service when I bring my car in. People are friendly and courteous. I was able to get an appointment within a reasonable time period. My only “complaint” is the furniture in the waiting area is very uncomfortable, hard for seniors to get up and down on sofas and most of the chairs are really not comfortable. Toilets in bathroom stalls are too low for seniors with nothing to grab to assist to get up and down. More
Salesman, Doug Topp, Doug so helpful. As seniors, we have not bought a car in 11 years. Things have changed! He was so patient with us and assures us whenever we have a Doug so helpful. As seniors, we have not bought a car in 11 years. Things have changed! He was so patient with us and assures us whenever we have a problem (which may be many) he will be there to help. So much modern technology. He came to our house to connect our garage door opener. In our 80's with health problems our opener required someone to use a ladder to connect it. Then get into the car within 60 seconds to finish the project. Out of our league. He was tall enough to reach it himself! More
Great experience This was my first time buying a new vehicle and I had a very pleasant experience. My sales person was helpful and friendly. He promptly got back with This was my first time buying a new vehicle and I had a very pleasant experience. My sales person was helpful and friendly. He promptly got back with me as soon as he could, even if he was with other customers at the time. The only negative experience was that I was encouraged to not purchase GAP insurance by the finance manager on my new vehicle. More
Great service, courteous service people, nice surroundings. I've owned Toyota vehicles since 1988 and have all service done at Peoria Toyota. There's a reason for that. It is so easy to make an appointment an I've owned Toyota vehicles since 1988 and have all service done at Peoria Toyota. There's a reason for that. It is so easy to make an appointment and with the online service scheduling, even easier. The service people are terrific suggesting what maintenance is advisable and the check-in takes just a few minutes. Then it's off for coffee and a snack in the service waiting area but service never takes long. Before you know it I'm out the door and on my way. My service Advisor was Jackie Ferris and she was excellent. More
Peoria Toyota - Thanks! Always a pleasure - I drive 45 mikes to take my car to this dealership. They are much more organized, timely and honest than the dealership in my area Always a pleasure - I drive 45 mikes to take my car to this dealership. They are much more organized, timely and honest than the dealership in my area. They have state of the art diagnostic equipment for alignment, tire tread etc. I will continue to take my vehicle to them, even with the commute! I have had several technicians over the past 2 years and have been very happy with them from check in to check out. More
Great experience- air conditioner repair Appointment scheduled quickly within two days I was told how long the wait, received car sooner Excellent service, price quoted was within expected Appointment scheduled quickly within two days I was told how long the wait, received car sooner Excellent service, price quoted was within expected range Received senior discount! More