Peoria Toyota
Peoria, IL
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Customer Service My last two visits to have my car serviced have been very positive. Jackie was very polite and attentive. Upon my arrival I was greeted by two emplo My last two visits to have my car serviced have been very positive. Jackie was very polite and attentive. Upon my arrival I was greeted by two employees and had just a short wait. This was greatly appreciated. More
Treated with respect...not pushy salesmen! Everyone was great...friendly, helpful, personable...willing to go the extra mile to please us by getting us into the right vehicle! Happy customer ov Everyone was great...friendly, helpful, personable...willing to go the extra mile to please us by getting us into the right vehicle! Happy customer overall! More
Bought a new car my saleswomen , Anne, was excellent. She was knowledgeable, yet did not high pressure me . She gave e options to consider. She called me at home to as my saleswomen , Anne, was excellent. She was knowledgeable, yet did not high pressure me . She gave e options to consider. She called me at home to ask me how I liked car and seemed to really care. More
Great service Took good care of me and my car. I will come back again and look to buy next car from Peoria Toyota and Scion. They have taken good care. Took good care of me and my car. I will come back again and look to buy next car from Peoria Toyota and Scion. They have taken good care. More
Excellent service and sales We had the pleasure of dealing both with the service and sales departments on our recent visit. The service department is always efficient and thoroug We had the pleasure of dealing both with the service and sales departments on our recent visit. The service department is always efficient and thorough so we can easily wait for our vehicle while being assured that the best work is being done on our vehicles. While waiting for new tires to be put on, we test drove and purchased a Corolla. Great deal on a great car! More
scheduled maintenance and repair of driver side mirror Great service! Larry was very helpful and the car was ready on time which was great since I was waiting for it. Everyone was professional and helpfu Great service! Larry was very helpful and the car was ready on time which was great since I was waiting for it. Everyone was professional and helpful. More
Great service Friendly seemless service done on my Sienna, I had an oil change, inspection, and recalls done. Amanda is always a pleasure to work with. My vehicle Friendly seemless service done on my Sienna, I had an oil change, inspection, and recalls done. Amanda is always a pleasure to work with. My vehicle was given back to me cleaned and looking better than when I dropped it off. More
Very good service was promised to be completed in about 1 hour but was done in about 20 minutes. Service included oil change and tire rotation. Love the custome service was promised to be completed in about 1 hour but was done in about 20 minutes. Service included oil change and tire rotation. Love the customer service wait area. More
90,000 mile checkup The check-in was slow but the service was great. I did not believe the alignment check because it was exactly the same as last time and the car had b The check-in was slow but the service was great. I did not believe the alignment check because it was exactly the same as last time and the car had been aligned at Goodyear just a few months ago. Someones equipment need calibrating! The lowest labor rate at Toyota seems to have increased from $90/hr to $114/hr. This is expensive and may influence where I take my Toyota for service! The discount coupon helped. The hourly rate is too high for the level of work performed. The service was great just expensive! I know we need to pay for the "free" popcorn and drinks, but $114/hr seems too high for an oil change, oil filter, air filter, installation and quick checks and inspection. You need a lower hourly rate for simple service work. More
Our salesman was outstanding in his helpfulness. Our salesman (Douglas Topp) even came to our house to connect the garage door. I have already recommended him to someone else. who is interested in a Our salesman (Douglas Topp) even came to our house to connect the garage door. I have already recommended him to someone else. who is interested in a Rav 4. More