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Peoria Toyota
Peoria, IL
373 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 373 reviews
January 15, 2013
I was disappointed that the dealership could not repair the DC player which mysteriously stopped working and refused to eject 5 CDs. All they can do is send it away, they know not where, or how long it wo the DC player which mysteriously stopped working and refused to eject 5 CDs. All they can do is send it away, they know not where, or how long it would take. Good luck getting the CDs back in that situation. And it's expensive. The dealership ought to be able to repair these. Google it and you'll find out this is a common problem. And why doesnt my registration with toyotaowners.com work with this site? More
by ehopkins7
Employees Worked With
jimmy
September 08, 2012
I had a major repair on my Camry. Andrew explained everything thoroughly. The parts were difficult to find however he made every effort to expedite their delivery. He kept me informed during the wai everything thoroughly. The parts were difficult to find however he made every effort to expedite their delivery. He kept me informed during the wait for the parts. I'm very pleased. I was unable to comment on the price because I have no comparison. More
by fournier64
Employees Worked With
Service - Andrew
August 29, 2012
I was uncomfortable because I hadn't ever bought a new car before. They made me feel comfortable, no pressure, and answered all of my questions. I love my truck today as much as the day I bought it 6 yea car before. They made me feel comfortable, no pressure, and answered all of my questions. I love my truck today as much as the day I bought it 6 years ago. I highly recommend this dealership! More
by Bunahabain
Employees Worked With
Patrick
August 15, 2012
Went there for tire rotation. Liars, never did it. I proved it to the manager( lady ) she acted like she'll take a hard decision, never did nothing. Older lady saw me there angry talking to them about t proved it to the manager( lady ) she acted like she'll take a hard decision, never did nothing. Older lady saw me there angry talking to them about the lack of business they do, she asked me : Do you think I got the same service...? I ask her to mark her tires before hand them her own vehicle. A couple people mentioned that to me, I thought I would try it, I get now the message. Do not trust Peoria Toyota... More
by isssub1
Employees Worked With
Service manager
April 14, 2012
My Tundra had a recall repair done at the Toyota dealership in Peoria, IL. The employees there were very friendly and courteous. People like me are awry of auto repair people even for a recall repai dealership in Peoria, IL. The employees there were very friendly and courteous. People like me are awry of auto repair people even for a recall repair, which is free. They were on time as promised and offered a loaner vehicle. At the time I was picking my truck up, I was offered to have a car wash. The experience was excellent (seemed to be better than last time I had my truck repaired at this same place). The repair at this dealership is not cheap but not outrangeously expensive. I often remind of myself that I am no longer a struggling college student counting pennies; I am earning six figure salary. Anyway, I never pass the opportunity to save. Having said, a trip to Peoria Toyota is worthwhile if you need to have your Toyota car fixed or serviced. More
by Nano everything
Employees Worked With
Jill piretti
March 27, 2012
I stop in at closing time to view the new IQ, and as I was looking at the IQ Sam came out and asked me if I had any questions. I replied that I did, as I have read several articles with respect to the IQ was looking at the IQ Sam came out and asked me if I had any questions. I replied that I did, as I have read several articles with respect to the IQ but have never seen one before. Sam was very polite and professional, he answered every question that I asked. After answering all the questions he asked asked if I would like to take it for a drive. As it was beyond closing time I was hesitated, however Sam was so friendly I answered sure. We went for a drive and spoke about the attributes of the car. After the drive we went inside to his office he answered more questions. I never felt pressured throughout the entire conversation. He asked if I liked the car, and I said yes very much but needed time to think about it. He was OK with that and asked if he could contact me in the next few days and I said sure. We then spoke a few days later and I purchased the car. This was the BEST buying experience I have ever had. I am 58 years old. I have and will continue to tell my friends of the great experience that I had at Peoria Toyota. My next purchase will definitely be at Peoria Toyota from Sam. I absolutely love my IQ and get tons of questions wherever I go. THANK YOU Sam and Peoria Toyota!!! More
by jimmyers
Employees Worked With
Sam
March 18, 2012
I have come to the Toyota dealership for oil changes since we have had or Camry in 2005. However, I am thinking of going somewhere else from now on because your prices are getting outrageous! $30.00 f since we have had or Camry in 2005. However, I am thinking of going somewhere else from now on because your prices are getting outrageous! $30.00 for a regular oil change with a coupon is ridiculous! I have a coupon for a $15.00 oil change at the Chevy dealership in Washington, IL and should have gone there. My husband even gets coupons for FREE oil changes from them. Now that's customer service!! I just wanted you to know that every time I leave there I end up feeling ripped off and think that I will change locations from now on. I also had the windshield wipers replaced the other day and was charged $10.00 for maintenance!! Next time I will buy my own at Wal Mart and save about $15.00!! Thank you, Amy McClintock More
by Amy McClintock
Employees Worked With
I don't know, don't care
February 04, 2012
Service prices are absolutely too high at Peoria Toyota. I own a Toyota vehicle and it costs me more to have service done at Toyota on a Toyota vehicle then it would at another third party service center. I I own a Toyota vehicle and it costs me more to have service done at Toyota on a Toyota vehicle then it would at another third party service center. I am sick and tired of them preaching we certify the work we do. Well I expect any service center to certify their work they do if I am paying you to perfrom service on my vehicle. I don't understand why you would charge your own loyal customers premium prices for service. Toyota will struggle retaining Customers in the future for service work or even for previous customers to buy a another car from Peoria Toyota because of the high service costs. Peoria Toyota needs to follow their methodology of "Stop to Fix" because these high service costs do not serve or provide value to their customers. More
by allisrp
Employees Worked With
don't remember
December 20, 2011
Damien is always courteous, factual, and friendly as he takes great care of his customers. Damien is a true asset to this dealership. My wife and I highly recommend Peoria Toyota for their exemplary care o takes great care of his customers. Damien is a true asset to this dealership. My wife and I highly recommend Peoria Toyota for their exemplary care of the customers' needs. More
by jkburdette
Employees Worked With
Damien
October 10, 2011
Wonderful service from everyone as usual! The only thing I can comment on is the "coupons". It turns out that by my bringing in a coupon for an oil change I received in the mail I only saved 75 cents from t I can comment on is the "coupons". It turns out that by my bringing in a coupon for an oil change I received in the mail I only saved 75 cents from the regular price. Not really worth the paper it was printed and mailed on if you ask me. Also, the tire rotation could be cheaper because I know whats involved in this process and it's too pricey at the dealership. I had it done once but I think I may go somewhere else for the first time since I got my car for the second. More
by skip_2015
Employees Worked With
I dont remember
