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Peoria Toyota

Peoria, IL

4.5
372 Reviews

7401 N Allen Rd

Peoria, IL

61614

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Showing 372 reviews

September 08, 2012

I had a major repair on my Camry. Andrew explained everything thoroughly. The parts were difficult to find however he made every effort to expedite their delivery. He kept me informed during the wai More

by fournier64
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service - Andrew
Sep 12, 2012 -

Peoria Toyota responded

I will make sure to pass your comments along to Andrew! Thank you for leaving your feedback & we hope to see you again.

August 29, 2012

I was uncomfortable because I hadn't ever bought a new car before. They made me feel comfortable, no pressure, and answered all of my questions. I love my truck today as much as the day I bought it 6 yea More

by Bunahabain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick
Sep 12, 2012 -

Peoria Toyota responded

Thank you for leaving your feedback!

August 15, 2012

Went there for tire rotation. Liars, never did it. I proved it to the manager( lady ) she acted like she'll take a hard decision, never did nothing. Older lady saw me there angry talking to them about t More

by isssub1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service manager
Aug 20, 2012 -

Peoria Toyota responded

We always strive to reach complete customer satisfaction and in this case, I was told we resolved your concern in the manner in which you requested. If you still have concerns, please contact our Service Manager, Jill Piretti, directly at jill.piretti@drivepearl.com, or call 309.693.7000 and ask to speak with her. This is definitely not how we conduct ourselves at Peoria Toyota Scion and I apologize for any inconvenience this has caused you. Please give us a chance to make this wrong, right.

April 14, 2012

My Tundra had a recall repair done at the Toyota dealership in Peoria, IL. The employees there were very friendly and courteous. People like me are awry of auto repair people even for a recall repai More

by Nano everything
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jill piretti
Sep 12, 2012 -

Peoria Toyota responded

Thanks for your feedback!

March 27, 2012

I stop in at closing time to view the new IQ, and as I was looking at the IQ Sam came out and asked me if I had any questions. I replied that I did, as I have read several articles with respect to the IQ More

by jimmyers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
March 18, 2012

I have come to the Toyota dealership for oil changes since we have had or Camry in 2005. However, I am thinking of going somewhere else from now on because your prices are getting outrageous! $30.00 f More

by Amy McClintock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don't know, don't care
Mar 22, 2012 -

Peoria Toyota responded

Amy, We have transparent prices and offer superior service performed by certified service technicians. We apologize if you feel that $30 for an oil change is too much, but we feel that there is enough value in our service to justify the cost. We have given out free oil changes in the past, but logically we cannot do this on a continuous basis for all of our customers. On the topic of wiper replacement, the $10 maintenance cost is for the labor required to remove your old wipers and install the new ones. This does not take considerably long, but the prorated unit labor amount comes out to be around $10. We apologize again if you feel that we have not done our job, or somehow misled you. If you have further questions or comments, please contact our Service Manager Jill Piretti at jpiretti@peoriatoyota.com or call (309) 693-7000 and ask to speak with her. Thank you!

February 04, 2012

Service prices are absolutely too high at Peoria Toyota. I own a Toyota vehicle and it costs me more to have service done at Toyota on a Toyota vehicle then it would at another third party service center. I More

by allisrp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
don't remember
Feb 06, 2012 -

Peoria Toyota responded

Please contact our Service Manager, Jill Piretti, at your earliest convenience. Jill would be happy to discuss your concerns and help remedy the situation. Jill's email is jpiretti@peoriatoyota.com. Thank you!

December 20, 2011

Damien is always courteous, factual, and friendly as he takes great care of his customers. Damien is a true asset to this dealership. My wife and I highly recommend Peoria Toyota for their exemplary care o More

by jkburdette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damien
Dec 20, 2011 -

Peoria Toyota responded

We would like to thank you for taking the time to give us your feedback. Customer satisfaction is our top priority and we are thrilled that you had a satisfactory experience at our dealership. We hope to have the chance to give you the same great service in the future. Thanks again!

October 10, 2011

Wonderful service from everyone as usual! The only thing I can comment on is the "coupons". It turns out that by my bringing in a coupon for an oil change I received in the mail I only saved 75 cents from t More

by skip_2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I dont remember
May 30, 2010

For the first time, I actually had a good experience buying a car! I don’t have the best credit in the world, but the salesman was so nice and helped me find a cute used car that budget would allow. I a More

by jackiestaten
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg
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