2,671 Reviews of Peoria Subaru - Service Center
Adequate Service Provided the request service, but did not give any extra effort. Uninspired about working on my older high mileage Subaru. Received the minimum level Provided the request service, but did not give any extra effort. Uninspired about working on my older high mileage Subaru. Received the minimum level of customer service. The Parts Department is excellent though. More
Window tint/Auto Start Great customer service with Cory always helpful The waiting room accommodated me with my grandkids just fine. The drive is not close to where I live b Great customer service with Cory always helpful The waiting room accommodated me with my grandkids just fine. The drive is not close to where I live but it is worth it with the service and friendly staff More
Services Great experience. The services were performed in a very timely manner. The staff was very friendly & accommodating and the waiting room was furnishe Great experience. The services were performed in a very timely manner. The staff was very friendly & accommodating and the waiting room was furnished with beverages and an assortment of snacks. More
Oil Change on my Subaru! Quick and efficient! Purchased my 2018 Outback in May of this year. Just had my first oil change. They were quick and efficient. I had free coffee and doughnuts. Didn' Purchased my 2018 Outback in May of this year. Just had my first oil change. They were quick and efficient. I had free coffee and doughnuts. Didn't have time for a nap! But, that's okay! A big Thank You! More
First service experience Great service at this location . My first visit and Dan was awesome. The Forester got her first maintenance and there was only a very short wait time Great service at this location . My first visit and Dan was awesome. The Forester got her first maintenance and there was only a very short wait time. More
Great Service The service department is always courteous and efficient. Brandon is friendly and helpful. The waiting room while the service is being done is nice to The service department is always courteous and efficient. Brandon is friendly and helpful. The waiting room while the service is being done is nice too. More
Great service Danny, the name on the paperwork I was given, was polite and attentive. He explained in detail the work that needed to be done and also helped me with Danny, the name on the paperwork I was given, was polite and attentive. He explained in detail the work that needed to be done and also helped me with some questions I had regarding some functions on my sub. More
Dan Halliburton is a true professional. Keeps you well informed about the whole service experience. The cost to repair the brakes was above market level from other fi is a true professional. Keeps you well informed about the whole service experience. The cost to repair the brakes was above market level from other firms More
Another no-stress car deal This was my second purchase from Peoria Subaru. I wasn't even looking to buy a car. I was only there for a service appointment. When Spencer (same rep This was my second purchase from Peoria Subaru. I wasn't even looking to buy a car. I was only there for a service appointment. When Spencer (same rep that sold me my '17 Forester) presented me an offer for a trade-in, I was curious to see what the new '19s had to offer. We drove, we talked, we negotiated. No high-pressure. No bait-and-switch. Never once felt like I was being played or scammed. They even covered the cost of my service on my trade-in (since the work was completed before I decided to trade up). I like being able to browse the lot without having a rep on my tail going in for the hard sell. Between shop visits and sales experiences, I've never once had less than a positive experience and always feel they value my business. I'll be back. More
Dead battery Service was friendly and prompt. Problem was explained simply and clearly. All of my questions were answered clearly and instructions were also explai Service was friendly and prompt. Problem was explained simply and clearly. All of my questions were answered clearly and instructions were also explained. When I called with an immediate need, an appointment was made for that same day. I have had a routine oil change on my 2018 Forester earlier this year. This was my first time visiting Peoria Subaru with a problem, and the fix was flawless. Thank you. More