2,671 Reviews of Peoria Subaru - Service Center
Only shop I trust Cory Fox is always great to work with and, I never have to second guess honesty of the work. Any issues are resolved without hassle. Cory Fox is always great to work with and, I never have to second guess honesty of the work. Any issues are resolved without hassle. More
Long wait for oil change! Called around 10:30AM on a Friday for oil change. Spoke with Maria and she told me I could come in around 11:30 and it would probably take about an h Called around 10:30AM on a Friday for oil change. Spoke with Maria and she told me I could come in around 11:30 and it would probably take about an hour wait time. Got there around 11:20. Had to wait over two hours and didn’t get out of there until after 1:30PM. Long wait for an oil change. Past experiences here have been great, but this one was slow and frustrating. Cory in service is the best, but he was not there on this particular day. Also had a large black spot on the plastic guard over the quarter panel where it was brushed as someone got in the car. Can’t understand why this has to happen and not get noticed or cleaned up. More
Excellent I would buy a vehicle from this dealership based on the service department. Thank you for the excellent support and willingness to accommodate my serv I would buy a vehicle from this dealership based on the service department. Thank you for the excellent support and willingness to accommodate my service requests. More
took to long to do an oil change (two Hours) It took to long to get a simple oil change when an appointment was made (two hours) My expectation is that it should only take 30 to 45 minutes It took to long to get a simple oil change when an appointment was made (two hours) My expectation is that it should only take 30 to 45 minutes More
Corey Fox was outstanding! Cory and mechanics went thru everything....idling, hood latch, etc. Personable, friendly, knowledgeable, are a few descriptions. The service dept. was Cory and mechanics went thru everything....idling, hood latch, etc. Personable, friendly, knowledgeable, are a few descriptions. The service dept. was also able to get us in the same day. More
Staff is friendly I arrived at the dealership late due to construction. I let the staff know that I can reschedule if they can't fit me in since I was late. They had no I arrived at the dealership late due to construction. I let the staff know that I can reschedule if they can't fit me in since I was late. They had no problem fitting me in. I waited in the lobby/waiting area for about 90 minutes. It was comfortable enough & I wasn't bored because they had the TV on. No one bugged me about trading in my vehicle this time. Cory informed me that this was my last free maintenance service, which I appreciated. Overall, my experience was pleasant. More
Service appointment to make sure initial repair was correct I had a previous warranty repair and after the repair, my car didn't feel 'right'. So I scheduled a new appointment so that the car could be checked o I had a previous warranty repair and after the repair, my car didn't feel 'right'. So I scheduled a new appointment so that the car could be checked out and make sure that the original repair was working. Great service by all parties involved. I appreciate the staff getting me in so quickly. Cory Fox has always been helpful and will explain things and answer all of my questions to the best of his ability. More
Service: Cory Cory is always friendly and welcoming when I come into the shop. I have been bringing my 2010 Subaru in for service here since I moved to the valley o Cory is always friendly and welcoming when I come into the shop. I have been bringing my 2010 Subaru in for service here since I moved to the valley over three years ago. I am not the most car savvy individual and he makes it very easy to do business and always helps me out when I need it. Definitely the best service I’ve received. More
timely, good work and courteous this is the third time i have had my car serviced always timely i wait for my care and they are finishing before they say it will be ready this is the third time i have had my car serviced always timely i wait for my care and they are finishing before they say it will be ready More
Regular maintenance My 2017 WRX was purchased 1/1/2017. Logan was the salesman. He was kind, helpful and knowlegeable. since the purchase he has remained i terested in my My 2017 WRX was purchased 1/1/2017. Logan was the salesman. He was kind, helpful and knowlegeable. since the purchase he has remained i terested in my satisfaction of the purchase. Corey and Brandon have been the Service Managers since the purchase. They are kind, knkwledgable and attentive. Each service has been done well. The service team is knowedgable and thorough. When the time comes for a new vehicle, i will remIn with this team for the purchase. My WRX continues to impress and bring enjoymemt to it use. More