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2,671 Reviews of Peoria Subaru - Service Center
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February 23, 2019
Replacing the passenger airbag. We called about another recall and were told it didn’t apply to us but s new recall had just been released for the airbag. They got us an appointment We called about another recall and were told it didn’t apply to us but s new recall had just been released for the airbag. They got us an appointment right away and took less than a day to replace. Very happy with the service! More
by PJWSUNLAND
Verified Customer
February 23, 2019
Subaru Oil Change and Right front wheel noise. Cory is always great and I always trust his judgemen. He takes time to explain to me what is happening and what the best direction is. Cory is always great and I always trust his judgemen. He takes time to explain to me what is happening and what the best direction is. More
by BOBBIE.KITHCART
Employees Worked With
February 23, 2019
Great service representative! I wanted an oil change for my 2017 Outback! Pulled into express lane and Brandon (he has helped me before) came out to greet me. He quickly had all th I wanted an oil change for my 2017 Outback! Pulled into express lane and Brandon (he has helped me before) came out to greet me. He quickly had all the required paperwork completed and showed me to the waiting room. Within 45,minutes Brandon came to tell me my auto was finished! He is pleasant and efficient! Thanks! More
by Outbackfan
Employees Worked With
February 22, 2019
Great people, good experience. A little cramped for space (car drive-in drop-off area). Other than that, it was a good experience for me. Good people - nothing better than tha A little cramped for space (car drive-in drop-off area). Other than that, it was a good experience for me. Good people - nothing better than that. Really good experience when we went in to buy a new Outback, too. Back in early 2018. More
by justDriv3
February 22, 2019
Performed scheduled service and no issues Great job as always. We love our Subaru and the service group at Peoria Subaru. Always professional and informative. Outstanding product and servic Great job as always. We love our Subaru and the service group at Peoria Subaru. Always professional and informative. Outstanding product and service. Thank you More
by NARDOCLARK
Employees Worked With
February 22, 2019
Finding out what's WRONG I brought my car in to pinpoint the exact problem. Cory is always extremely helpful and polite. We found the problem and I will be bringing it back t I brought my car in to pinpoint the exact problem. Cory is always extremely helpful and polite. We found the problem and I will be bringing it back to be repaired. More
by Barb
Employees Worked With
February 22, 2019
Great service! I stopped in for a recall appointment. They had a few cars in front of me, but they got to my quickly and directed me to the waiting area where they h I stopped in for a recall appointment. They had a few cars in front of me, but they got to my quickly and directed me to the waiting area where they had fruits, coffee, and the option to have tea, which I thought was thoughtful since I actually love tea and hate coffee! More
by CSCHNAEB
Employees Worked With
February 22, 2019
Great, Excellent service done by people who care. Core always makes the experience of having our car serviced, a great experience. We know that when we pick up our car, after you shop having done the Core always makes the experience of having our car serviced, a great experience. We know that when we pick up our car, after you shop having done the service, we know that the work was done well. We enjoy the relationship that we have built up over the years, it's a relationship that we honour. More
by PMONK1942
Employees Worked With
February 22, 2019
Tune Up The guy who helped me, Cory fox, was very straight to the point. He identified what needed tuning up with my car and gave me some good options. I’m dr The guy who helped me, Cory fox, was very straight to the point. He identified what needed tuning up with my car and gave me some good options. I’m driving across the country and wanted my car inspected before I go, so I feel safe knowing he checked it it. More
by SWSWENSON
Employees Worked With
February 22, 2019
Very Disappointing What a disappointing service appointment. I scheduled a service appointment online and indicated that I would need the shuttle service. It then gave m What a disappointing service appointment. I scheduled a service appointment online and indicated that I would need the shuttle service. It then gave me set times to schedule. When I got there I was told the shuttle wouldn’t come for another hour. Had to call into work late because of that. While sitting in the waiting area I spoke to a gentleman who told me to come to expect that because they never have the shuttle ready or a loaner car even when you call ahead to set it up. After finally getting my car back I realize that the multi point inspection must not include a full inspection. The same day I found out I had a headlight out, a ripped windshield wiper, and my washer fluid was empty. Thankfully we realized that before getting on the road for a road trip. The whole idea of taking my car in for service was that I could put my family in the car and head out of town with out being concerned that the car would have an issue. I was wrong. Called to speak to the service manager and just like the rest of the experience I’m left disappointed because he never returned my call. More
by PURPLEPIZZA105
Employees Worked With
