Peoria Subaru - Service Center

Quick Excellent job. Wow my oil change was done quick . After dropping it off. Thanks Cory your the best!!!!!!!!!! Love the service dept at Peoria Subaru Excellent job. Wow my oil change was done quick . After dropping it off. Thanks Cory your the best!!!!!!!!!! Love the service dept at Peoria Subaru! More

Ride and airbag recall replacement It took 3 hours just to get a courtesy ride home and the lady driver didn't stop talking about herself. The service department also broke my glovebox It took 3 hours just to get a courtesy ride home and the lady driver didn't stop talking about herself. The service department also broke my glovebox while replacing the passenger side airbag and didn't fix it. I will be in to have it fixed when I can find time. Hopefully they will fix it without any additional cost. Otherwise, we have a problem. More

excellent service love the dealership, sales, service dept. bob shotwell is the best salesman Peoria Subaru has. Bob takes care of his customers. Dan Halliburton make love the dealership, sales, service dept. bob shotwell is the best salesman Peoria Subaru has. Bob takes care of his customers. Dan Halliburton makes you feel you are a very important customer. Troy takes the time in finance, goes above and beyond that you are satisfied with your deal. More

Very professional, From the moment I drove into the service area, I was treated respectfully. Dan was thorough in his explanation and very professional. I will return fo From the moment I drove into the service area, I was treated respectfully. Dan was thorough in his explanation and very professional. I will return for my servicing! More

Frustrating Getting checked in for service is frustrating. Customers arrive at service bay and mill around hoping to get someone's attention, which may take awhi Getting checked in for service is frustrating. Customers arrive at service bay and mill around hoping to get someone's attention, which may take awhile. Once you get to talk to someone, it seems to go well, but the initial standing around waiting for help is off-putting. More

Good service Could have been great service but after getting my vehicle back, noticed service tech forgot to put glove box in after changing in-cabin filter. Could have been great service but after getting my vehicle back, noticed service tech forgot to put glove box in after changing in-cabin filter. More

Friendly, quick service, great waiting area First thing I’d Dan who remembers you, great guy. Then appointments are on time and their time estimate is accurate. Waiting area is clean, comforta First thing I’d Dan who remembers you, great guy. Then appointments are on time and their time estimate is accurate. Waiting area is clean, comfortable and stocked with goodies. The bills are not shocking. This is the best service department I have ever used. More

First service since owning the car, do recalls x 2 Was NOT happy when I got in my car. The radio stations were all messed up and the screen for MPH had been changed and to date I still can not get it Was NOT happy when I got in my car. The radio stations were all messed up and the screen for MPH had been changed and to date I still can not get it to where I had it. Also time had been changed. Why do techs have to change all the settings when they are in someone else's car??? I would have returned but after 2 plus hours I did not want to drive back and also I was told they were very busy so probably would have had to WAIT again. I have only been at this Subaru twice and I have many mixed feelings about coming back therefore I cannot say I will or will not recommend your facility. More

Last Free Service Appointment by Internet with service department offers flexibility and ease of scheduling, The service was quick, and convenient, check in was simple, Appointment by Internet with service department offers flexibility and ease of scheduling, The service was quick, and convenient, check in was simple, and there is a pleasant waiting area. More

Great experience at Moore's Peoria Subaru My wife and I came in for the 24 month service on my 2017 Outback and left with a new 2019 Outback. While sitting in the waiting area Josh Sullivan i My wife and I came in for the 24 month service on my 2017 Outback and left with a new 2019 Outback. While sitting in the waiting area Josh Sullivan introduced himself and sat down with us. The conversation worked around to our interest in trading in for a new Outback. I told Josh we were not interested at this point. He asked if he could show us some of the new improvements in the 2019 Outback and we consented. I was impressed with the newer model but told Josh I didn't think he could make an offer that would convince us to trade up. I was wrong and now we own a 2019 Outback. We were impressed with Josh's knowledge and ability to work with us to make an offer that was acceptable. We were also impressed with the way George Tellez handled the financial side of the transaction. He was very thorough in explaining the numbers and all of the documents requiring signatures. Brandon and Josie in the service department were great to work with as is always the case. More