2,671 Reviews of Peoria Subaru - Service Center
Knowledge and personality makes it an ideal service center. Cory Fox makes an early service appointment worth the trip. His knowledge and personality and the quick in and out are key to us. Thanks so much for t Cory Fox makes an early service appointment worth the trip. His knowledge and personality and the quick in and out are key to us. Thanks so much for taking care of our Forester. More
In and Out Saturday morning oil change. Problem with appointment scheduled however Dan made it happen thankfully. Barely had a chance to finish my complimentary Saturday morning oil change. Problem with appointment scheduled however Dan made it happen thankfully. Barely had a chance to finish my complimentary coffee. Thank you More
Recall maintenance Service department was prompt and friendly. The work was done quickly. I would like a soda machine reinstalled and better snacks Appreciate the water Service department was prompt and friendly. The work was done quickly. I would like a soda machine reinstalled and better snacks Appreciate the water and coffee in the waiting area More
Recall Notice - Dealer Response Went in and within 45 minutes had reviewed and completed the factory software update on my car. They were very efficient and friendly. Kept me infor Went in and within 45 minutes had reviewed and completed the factory software update on my car. They were very efficient and friendly. Kept me informed of the process and their progress. Great experience. Subaru demonstrates their commitment to the customer. More
Oil change Fast service, oil change was done in half the time quoted. Tire rotation should be included at no extra charge. Not competitive with other service Fast service, oil change was done in half the time quoted. Tire rotation should be included at no extra charge. Not competitive with other service providers of equal quality. More
Very fry The service department greeted me as soon as I got there and efficiently and quickly did the necessary paperwork and had me on way quickly. The car wa The service department greeted me as soon as I got there and efficiently and quickly did the necessary paperwork and had me on way quickly. The car was finished when promised. I would recommend this garage to anyone More
Not thrilled with the service and will go elsewhere We took our Subaru Legacy in for a scheduled appointment to have a recall installed. Even though we dropped it there at 8 am, it was not ready until 5 We took our Subaru Legacy in for a scheduled appointment to have a recall installed. Even though we dropped it there at 8 am, it was not ready until 5:30 pm. We also asked them to change the oil which they did. But we were charged for the more expensive oil change (synthetic?) which we did not request. $68 for a oil change rather than thirty something for the standard one. They should ask the customer before assuming they want to spend more. More
work done First time here as just moved to Sun City. Good first impression. Sitting in my car waiting in line, someone hurried to car, told me where to put car First time here as just moved to Sun City. Good first impression. Sitting in my car waiting in line, someone hurried to car, told me where to put car, and reminded me who would be helping me (Brandon). Brandon finished with a customer and came right over. Told me what was being done (oil change, tire rotation and recall problem) and took me to waiting room. Only problem was the length of time I was there- two and half hours. I didn't know about getting a ride until a woman driver came in looking for a registered rider. She told me about the service. They would even drop off and pick up at mall. By then my time was almost up so did not take a ride. Car was ready, Brandon went over work and questions, and I left. Got lots of reading done and also lots of people watching. More
Brought car in & did not receive call when finished. I brought car in for service & got shuttle ride home. Service was supposed to call me when car was finished. I waited and finally I called Subaru serv I brought car in for service & got shuttle ride home. Service was supposed to call me when car was finished. I waited and finally I called Subaru service at 4:30PM. The assistant said he forgot to call me when it was ready! More
Just moved to AZ I was very pleased with level and speed of the service. I am a new customer, just moved from the east coast to AZ. Everyone was nice, efficient and he I was very pleased with level and speed of the service. I am a new customer, just moved from the east coast to AZ. Everyone was nice, efficient and helpful. More