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Peoria Subaru - Service Center

Peoria, AZ

4.8
2,671 Reviews

2,671 Reviews of Peoria Subaru - Service Center

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April 18, 2019

Knowledge and personality makes it an ideal service center. Cory Fox makes an early service appointment worth the trip. His knowledge and personality and the quick in and out are key to us. Thanks so much for t More

by Tom and Pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luigi Bianco
May 02, 2019 -

Peoria Subaru responded

Tom And Pat, thank you for your kind review; we are happy to pass along your comments to the team here at Peoria Subaru!

April 18, 2019

In and Out Saturday morning oil change. Problem with appointment scheduled however Dan made it happen thankfully. Barely had a chance to finish my complimentary More

by KATYBUGAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Halliburton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2019 -

Peoria Subaru responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 18, 2019

Recall maintenance Service department was prompt and friendly. The work was done quickly. I would like a soda machine reinstalled and better snacks Appreciate the water More

by CRAIGDREX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Halliburton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2019

Recall Notice - Dealer Response Went in and within 45 minutes had reviewed and completed the factory software update on my car. They were very efficient and friendly. Kept me infor More

by WM.BERGLUND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 02, 2019 -

Peoria Subaru responded

We appreciate your positive review about your recent experience with us!

April 15, 2019

Oil change Fast service, oil change was done in half the time quoted. Tire rotation should be included at no extra charge. Not competitive with other service More

by GRAJHALL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2019 -

Peoria Subaru responded

Grajhall, thank you for sharing your experience!

April 15, 2019

Very fry The service department greeted me as soon as I got there and efficiently and quickly did the necessary paperwork and had me on way quickly. The car wa More

by DPRESU1070
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josie Seymour
May 02, 2019 -

Peoria Subaru responded

Dpresu1070, thank you for your kind review; we are happy to pass along your comments to the team here at Peoria Subaru!

April 15, 2019

Not thrilled with the service and will go elsewhere We took our Subaru Legacy in for a scheduled appointment to have a recall installed. Even though we dropped it there at 8 am, it was not ready until 5 More

by Lbader
Recommend Dealer
No
Employees Worked With
Dan Halliburton
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2019 -

Peoria Subaru responded

Lbader, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please give me a call so we can explain the synthetic oil change process on all Subaru's. My number is 623.972.2300 (Amanda Kautman)

April 13, 2019

work done First time here as just moved to Sun City. Good first impression. Sitting in my car waiting in line, someone hurried to car, told me where to put car More

by MAUREENOPPER
Recommend Dealer
Yes
Employees Worked With
Brandon Lewandowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2019 -

Peoria Subaru responded

Hi Maureenopper, we are very happy to have provided you with such a positive experience!

April 13, 2019

Brought car in & did not receive call when finished. I brought car in for service & got shuttle ride home. Service was supposed to call me when car was finished. I waited and finally I called Subaru serv More

by sacierto1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 23, 2019 -

Peoria Subaru responded

Thank you for your review. I apologize for the lack of communication! I'll be sure to pass along the feedback to our Service Director.

April 12, 2019

Just moved to AZ I was very pleased with level and speed of the service. I am a new customer, just moved from the east coast to AZ. Everyone was nice, efficient and he More

by cscp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Halliburton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2019 -

Peoria Subaru responded

Hi Cscp, we are very happy to have provided you with such a positive experience!

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