Peoria Subaru

*LOGAN FOLZ sales person at Peoria Subaru 8600 West Bell Rd. 85382 was my sales person we sat down to discus my vehicle trade in value for a new car he came in with a low number and I refused he asked what Rd. 85382 was my sales person we sat down to discus my vehicle trade in value for a new car he came in with a low number and I refused he asked what # I was asking for I told him I was quoted this # by another dealer and that is the # I would like for my vehicle or close to it he said he would have to speak to his SALES MGR. he came back and said you got your asking price plus a small discount off the New CAR asking price I said ok to it and they started the paper work Meaning ( SALES PERSON LOGAN FOLZ ) and ( EVAN ROBIN FINANCE MANAGER ) they both knew of each other lived in same neighborhood and that EVAN ROBIN helped LOGAN FOLZ getting the SALES POSITION at MOORE Automotive Dealer Ship which I came to find out later. This is where the ( BAIT and SWITCH ) comes in LOGAN FOLZ went into Sales Mgr. Office ( Moose ) but did not submit any transaction of the trade price of my vehicle for new car we agreed upon EVAN ROBIN had all the paper work made or drawn out and rushed through it all like he had to be somewhere else Plus extended warranty which he said was Subaru own contract for said car and price and in addition Vehicle Theft Protection policy and this is a normal or typical program what we sell and customers buy so I agreed to it and the deal went through and now I am an owner of NEW SUBARU AUTOMOBILE. The only thing good that came out of this was the ( CAR ) I am at fault for being to trusting and taking some ones word , Lets start, I sat down and began reading what transpired looking at every word carefully taking my time now and not being in any rush I found discrepancy, I went to speak with sales manager MOOSE about my trade in value which we agreed upon sales person LOGAN FOLZ and I, which he said HE WAS NOT APPROACHED or AWARE of and KNEW of any KNOWN AGREEMENT which reverted back to low price which I declined to accept , went back to question LOGAN FOLZ after talking to MOOSE LOGAN FOLZ being cornered had admitted that he went into office and made it look like he submitted my counter offer and LIED to me that he did , now EVAN ROBIN overcharged extended warranty by at least of $2000.00 that's correct $2000.00 and Vehicle Theft Protection by $700.00 talk about crooks and thieves I am now trying to correct some of the wrong doings on my part and of MOORES AUTO DEALER SHIP in PEORIA AZ. at 8600 W. BELL RD.85382 More

Everything was a good experience. Best deal in town. Bob and Dave in Subaru sales were great. T... in finance was another story. I bought a Forester that was in-transit (en route to dealer). I went to finan and Dave in Subaru sales were great. T... in finance was another story. I bought a Forester that was in-transit (en route to dealer). I went to finance and paid for the car. Two weeks before I took delivery I noticed an outstanding loan on my Chase account for a car that had not been delivered. When I called to question finance on why they put a loan through on a car I had not received, I spoke to T.... He was rude and argumentative. He stated at the end of the conversation that he would speak with accounting the next day and call me back on the issue since I was not told this. As expected, I never heard from him. I never knew a loan could go through on a car before it is delivered. Luckily, the car was perfect and the closure went well. As for Subaru sales, great people to work with and will continue to buy from Bob and Dave. Thanks More

I purchase a new car every two to three years and this visit was among the best car buying experiences I have ever experienced. Kevin Youtsey was our sales person and he was beyond exceptional. This sale visit was among the best car buying experiences I have ever experienced. Kevin Youtsey was our sales person and he was beyond exceptional. This sales person never pressured us and he went far more than the extra mile. We purchased a 2014 Forester and wanted a specific color combination. On his day off Kevin drove nearly 300 miles to obtain the exact Forester we wanted. Also, this dealer does not add any “dealer added options" that you do not specifically order. The dealer quoted us a price while we were still shopping for competing vehicles and they honored it to the letter when we returned later during the weekend. The finance manager was also very pleasant and did not pressure us to buy anything we didn’t want. If you want a Subaru, this is the dealer for you! More

I went into test drive the BRZ both Moose and Spencer Colin were helpful. They made the overall experience of buying a new car so easy. They answered all questions and concerns. Honest very pleasant Colin were helpful. They made the overall experience of buying a new car so easy. They answered all questions and concerns. Honest very pleasant to work with. The gave me a great price and were very thorough. Thank you More

Everyone my wife and I dealt with at Peoria Subaru did not pressure or doing anything negative with our purchase of a new Subaru Outback. Jason Furtado was extremely thoughtful and caring. not pressure or doing anything negative with our purchase of a new Subaru Outback. Jason Furtado was extremely thoughtful and caring. More

This dealerships customer service was by far the best I have ever experienced. Very knowledgable and not pressuring. These guys go over options you have and let you the decision. Both Jason and Moose were have ever experienced. Very knowledgable and not pressuring. These guys go over options you have and let you the decision. Both Jason and Moose were great the test drive was by far the greatest. I had the opportunity to put the car to the test without having to make sure it was ok to. I can't speak high enough about this dealership if ur looking for a car I would highly consider checking these guys out. More

Dealing with the staff here was impressive. Their promptness and attention to detail was great. I was shopping around and they made me feel like I was truly important and that they genuinely cared ab promptness and attention to detail was great. I was shopping around and they made me feel like I was truly important and that they genuinely cared about gaining my business. More

Bob was very friendly and informative. The total time to test drive and purchase the car was about 6 hours, other than that the experience was great. test drive and purchase the car was about 6 hours, other than that the experience was great. More

I love my first Subaru! My experience at Peoria Subaru was very pleasant. I drove the Forester with my Dad and then my husband and my Dad drove it the next day, we all loved it. I brought it through the was very pleasant. I drove the Forester with my Dad and then my husband and my Dad drove it the next day, we all loved it. I brought it through the Costco program and the process was smooth and friendly. There was no typical car salesman pressure, Bob knew what a good vehicle the Forester is and was confidant that I would be back after I drove the others in this category of SUV. Bob was fun, his manager was fun and the finance guy was fast! We took it to our cabin in the mountains this weekend and it was a pleasure to drive and handled the hills and our steep driveway without any effort at all. Thanks! More

I got the best sales associate in the world. Henry was professional and courteous. I got the car I wanted at the right price and a fair amount for my trade in. The transaction was smooth and effortless. professional and courteous. I got the car I wanted at the right price and a fair amount for my trade in. The transaction was smooth and effortless. A + customer service. More