Peoria Ford - Service Center

Excellent service and great follow up when promised. I would go back again for service ar this dealership I would go back again for service ar this dealership More

Wanted them to fix the tire they did wrong, but they didn't even attempt to didn't even attempt to More

They were great workers it didn't take no time they was on it I will be back again I love the great work they do they're very great people they're understanding and they took their time to figure out what on it I will be back again I love the great work they do they're very great people they're understanding and they took their time to figure out what was going on with my car to let me know they told me I had a 2-hour wait and it seemed like I only waited an hour and they was back with the resorts I really appreciate everything they do I will be back to see them again and I will be back to try to get a vehicle purchase through you all you all have a blessed and wonderful day More

We were dealing with an issue for over a month and not all of the issues were resolved. We bought the vehicle bad brakes missing a rear windshield wiper bumper was cracked And the light wasn’t working, th all of the issues were resolved. We bought the vehicle bad brakes missing a rear windshield wiper bumper was cracked And the light wasn’t working, they fixed the brakes the wiper and the bumper however they said it would be over $300 for us to get the light fixed, which is absolutely ridiculous because it was broken when we bought it. I bought seven vehicles from the dealership and I will never buy a vehicle again because of this experience. More

Peoria Ford is the best! My advisor Logan Roberts is amazing and one of the main reasons I keep going back! My advisor Logan Roberts is amazing and one of the main reasons I keep going back! More

John was very understandable, and very kind ,and helpful. Timely response on service, I am very pleased thank you 😊 Timely response on service, I am very pleased thank you 😊 More

They have been taking good care of my Mustang for almost four years now. I never think about taking it anywhere else. four years now. I never think about taking it anywhere else. More

Vehicle was taken in for major transmission issues, malfunctioning electric side step, A/C issue and rattle upon start. I was told that vehicle did not have any transmission or A/C issues, and no TSBs malfunctioning electric side step, A/C issue and rattle upon start. I was told that vehicle did not have any transmission or A/C issues, and no TSBs for transmission so I needed to come pick up the vehicle. I took shop Forman and easily replicated transmission failures a dozen times in a row - vehicle won’t downshift and falls into neutral at highway speeds so it’s very dangerous for merging and passing. I filed a NHTSA claim as well and printed TSB that I was told didn’t exist. Ford had vehicle from June 24th to July 30th. A/C was undiagnosed because cam phasers meant A/C system was recharged before A/C diagnosis took place. I was given the vehicle back WITHOUT the rear AC working and to this day, Peoria Ford has not contacted me to fix it. More

13 days to replace a/c compressor and when I get it back it is no better than when I brought it in it is no better than when I brought it in More

Service tech was great. He gave me all the information on my vehicle i needed to get the right Service done. Very satisfied with this service. He gave me all the information on my vehicle i needed to get the right Service done. Very satisfied with this service. More