Peoria Ford - Service Center

Quinton is very knowledgeable and honest about the time and cost of my repairs. He took care of the problem that would have taken the interior department weeks to get done. He is without a doubt one of the and cost of my repairs. He took care of the problem that would have taken the interior department weeks to get done. He is without a doubt one of the best service intake employees at this dealership. More

Quick lane oil change took 3 hours 50 minutes even though had appointment. Service Rep Jonathan said the appointment was with him not for the actual service. This is absolutely unacceptable and I will be res had appointment. Service Rep Jonathan said the appointment was with him not for the actual service. This is absolutely unacceptable and I will be researching an alternative location. More

Great customer service. Guys at the service center are helpful and communicative. S s s Guys at the service center are helpful and communicative. S s s More

Mark was awesome he did a great job. Team there is always so great and helpful. Team there is always so great and helpful. More

Excellent Service, Michael explain every detail of the service to realize, very patient and knowledgeable service to realize, very patient and knowledgeable More

Joe in service met me as I drove up for my appointment of application of Zactac treatment. The car looks better than brand new after the application this time! Great job guys!!! application of Zactac treatment. The car looks better than brand new after the application this time! Great job guys!!! More

Mike Q. was very helpful and kind. Thank you. That's why my first thought was coming here was very helpful and kind. Thank you. That's why my first thought was coming here More

The service rep Michael is great. No issues. Communicates well and through. Rating is due to a change in payment policy. They either add a surcharge for credit card, or you pay cash No issues. Communicates well and through. Rating is due to a change in payment policy. They either add a surcharge for credit card, or you pay cash or debit card. On a $1500 dollar bill that is unreasonable. They will add surcharge for checks, and do not take checks nor a payment such as Zelle. Apparently a new policy and very disappointing More

Joe was super helpful as always. My work schedule is early and I live 80 miles from the dealership. I drop my truck before service opens and he always makes sure I’m ready to go by t My work schedule is early and I live 80 miles from the dealership. I drop my truck before service opens and he always makes sure I’m ready to go by the end of my work day. Joe is extremely knowledgeable and always takes the time to explain everything thoroughly. More

Logan has been super helpful each time I have come in to drop my vehicle off drop my vehicle off More