Peoria Ford - Service Center

Excellent service! When I come in for service I am always quickly greeted and checked in. The customer service is amazing! The waiting area is comfy and clean. They are When I come in for service I am always quickly greeted and checked in. The customer service is amazing! The waiting area is comfy and clean. They are quick and efficient! More

The best Ford Delaer in AZ The sales and service department is hands down one of the best in the industry. My service coordinator Alex was amazing. She was professional, courte The sales and service department is hands down one of the best in the industry. My service coordinator Alex was amazing. She was professional, courteous, and kept me informed during the whole process. Great job! More

Service scheduled at last minute We called to make a service appointment. Got in the next day much to our surprise. Reviewed with Jonathan what we wanted done. He recommended some add We called to make a service appointment. Got in the next day much to our surprise. Reviewed with Jonathan what we wanted done. He recommended some additional service without pressuring us. Vehicle was ready to drive away in 1 1/2 hours at a price we thought was very reasonable. More

Service We are from Northern Arizona and we were in the valley for a day and our F-250 had a issue with the coolant. So I called their services and told me to We are from Northern Arizona and we were in the valley for a day and our F-250 had a issue with the coolant. So I called their services and told me to bring it in. We came and we wanted the coolant changed out and a oil change. Next thing they tried to offer other services like transmission fluid replaced, axle differential service and fuel filter replacement. I felt skeptical so I called my regular dealer Babbitt Ford up in Flagstaff and they informed me that my F-250 didn’t need it. So I knew that these services they offered were not needed. I was informed that it’s better to stick to manual. The customer service is great they make you feel welcomed which we did feel welcome but to be a good dealership, don’t scam your customers. More

My New Service Department Just moved to AZ and was looking for service for my new Ford Explorer. Anthony was fantastic He answered all of my questions, gave me great and had Just moved to AZ and was looking for service for my new Ford Explorer. Anthony was fantastic He answered all of my questions, gave me great and had all the servicing done on time. I have complete confidence in them and will use them always. More

Review I was lied to about the free car wash,and someone hit one of my exterior mirrors on something and I had to manually reset my auto retract mirrors. Ve I was lied to about the free car wash,and someone hit one of my exterior mirrors on something and I had to manually reset my auto retract mirrors. Very upsetting to me as my truck cost well over 50 grand More

awesome I brought our Lincoln in without an appointment with a shifter problem. Our service advisor Mike Rasso treated us like a life long customer and his t I brought our Lincoln in without an appointment with a shifter problem. Our service advisor Mike Rasso treated us like a life long customer and his team found the problem the same day as promised. I was able to bring the vehicle back to the campground as it was all we had to drive. The parts came in 2 days later and I brought the vehicle in and only had to wait less than 1 1/2 hours to make the repairs. Mike was able to have Lincoln pick up all the costs. When in Arizona next year and needing repairs, I will for sure go to Peoria Ford for service. More

First repair visit I am new to the area and had a couple of recalls to be taken care of. They provided me with a ride to work and since the recall was something they h I am new to the area and had a couple of recalls to be taken care of. They provided me with a ride to work and since the recall was something they had to keep my car overnight for they also provided me with a rental car at no cost. Work was completed to my satisfaction and I will use Peoria Ford in the future More

7000 mile oil change First visit to service center for my F350 diesel. Rep was efficient and courteous. Job was done well and I was on my way. Appreciated the job done. First visit to service center for my F350 diesel. Rep was efficient and courteous. Job was done well and I was on my way. Appreciated the job done. More

warranty issue Good work by Erick getting me in for an appointment, quick diagnostic, and resolution. Peoria would be my first choice for service. The use of LYFT ma Good work by Erick getting me in for an appointment, quick diagnostic, and resolution. Peoria would be my first choice for service. The use of LYFT makes service easier than ever. More