Peoria Ford - Service Center

Great Service Mike Ness was great took care of me and my truck..Mike even took care of a couple of items that he did not have too. Mike Ness was great took care of me and my truck..Mike even took care of a couple of items that he did not have too. More

Very poor I was extremely disappointed with the dealership. Recently purchasing my vehicle, I brought my vehicle to service station, Next day, they did a test d I was extremely disappointed with the dealership. Recently purchasing my vehicle, I brought my vehicle to service station, Next day, they did a test drive and stated the muffler fell off. I went into the service stating it was making some noises. Two days later, I had a major repair as muffler and adding to the total of $1,800.00. I spoke with General Manager-quote, Martha, do you have repairs in your home. I told I would purchase extended warranty. Do you go to the casino? Your taking a chance winning or losing correct. It’s the same thing. I told him I put the trust and value of consumer. So, later the day, salesman came along tried get me into another vehicle with higher payments. I left with extremely angry Charge with $135 just looking at the vehicle. Later time, I did repair my vehicle with no problems and concern with the dealership. Quote also that’s how we make money through our repairs service shop. I love my vehicle but the staff was very blot and rude. I would not recommend them to no one. To make it right they shouldn’t never charge me just to look at the car. More

Servicing used vehicle purchased at different dealer Some people don’t like going to dealers for service. I go because they should be more familiar with my vehicle and know what to expect and what to ins Some people don’t like going to dealers for service. I go because they should be more familiar with my vehicle and know what to expect and what to inspect. I have used this location since 2010 and have dealt with many different people in service and have always been satisfied with every aspect of their work. I buy used vehicles which means trusting a mechanic to tell me what needs to be fixed/replaced before it becomes a problem. More

Unexpected positive experience.. I needed the battery replaced in my Escape and was expecting the service advisor to sell me items not needed (common in this environment) not the case I needed the battery replaced in my Escape and was expecting the service advisor to sell me items not needed (common in this environment) not the case with Tony and for this reason I will go back if I need service, if Tony is not there I will probably go somewhere else, Peoria Ford if your listening when you hired Tony you got it right.. More

Great service, explained everything to me The staff was very helpful I was told exactly what they did to my car and when it should be brought in for another service. A little "pricey", howeve The staff was very helpful I was told exactly what they did to my car and when it should be brought in for another service. A little "pricey", however. More

Came in for diagnostics. Logan was amazing, he did a great job handling my case. I’ve been in many dealerships and I can say Peoria Ford is my favorite. There staff is always Logan was amazing, he did a great job handling my case. I’ve been in many dealerships and I can say Peoria Ford is my favorite. There staff is always friendly and ready to help out and always provide excellent service. I was in and out quickly and didn’t have to wait around, Logan is very easy to work with and took care of my needs. Thank you Peoria Ford. More

Great Service I was extremely pleased with the friendly, efficient service I recently received at Peoria Ford. Johnathan patiently explained everything before & af I was extremely pleased with the friendly, efficient service I recently received at Peoria Ford. Johnathan patiently explained everything before & after he serviced my car. I am very happy that I chose Peoria Ford! More

10,000 mile checkup Michael Quentin was my service advisor and he was the best. Let him know I was also going on a road trip so he made sure that not only was the 10,00 m Michael Quentin was my service advisor and he was the best. Let him know I was also going on a road trip so he made sure that not only was the 10,00 mile check list completed but also the vehicle was ready for an extended trip. Thanks Quentin - see you at 15,000!! More