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348 Reviews of Peoria Ford - Service Center
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November 04, 2018
Repairs incomplete After having door latch recall done for 2013 Ford Eacape Titanium, the drivers IA lock/unlock stopped working, wiring was not hooked up - technician f After having door latch recall done for 2013 Ford Eacape Titanium, the drivers IA lock/unlock stopped working, wiring was not hooked up - technician forgot. More
by matterns2
Employees Worked With
Nikki Van Doran
November 03, 2018
Unexpected positive experience.. I needed the battery replaced in my Escape and was expecting the service advisor to sell me items not needed (common in this environment) not the case I needed the battery replaced in my Escape and was expecting the service advisor to sell me items not needed (common in this environment) not the case with Tony and for this reason I will go back if I need service, if Tony is not there I will probably go somewhere else, Peoria Ford if your listening when you hired Tony you got it right.. More
by TR
Employees Worked With
Tony Patterson
October 19, 2018
Great service, explained everything to me The staff was very helpful I was told exactly what they did to my car and when it should be brought in for another service. A little "pricey", howeve The staff was very helpful I was told exactly what they did to my car and when it should be brought in for another service. A little "pricey", however. More
by cheryl
Employees Worked With
Quinton
October 19, 2018
Came in for diagnostics. Logan was amazing, he did a great job handling my case. I’ve been in many dealerships and I can say Peoria Ford is my favorite. There staff is always Logan was amazing, he did a great job handling my case. I’ve been in many dealerships and I can say Peoria Ford is my favorite. There staff is always friendly and ready to help out and always provide excellent service. I was in and out quickly and didn’t have to wait around, Logan is very easy to work with and took care of my needs. Thank you Peoria Ford. More
by zl1rsz28
Employees Worked With
Logan Roberts
October 16, 2018
Great Service I was extremely pleased with the friendly, efficient service I recently received at Peoria Ford. Johnathan patiently explained everything before & af I was extremely pleased with the friendly, efficient service I recently received at Peoria Ford. Johnathan patiently explained everything before & after he serviced my car. I am very happy that I chose Peoria Ford! More
by Teacher
Employees Worked With
Johnathan Hanson
October 16, 2018
Military veterans stay away!!!!!!Liars!!! Here's how Peoria ford treats our military personnel and then wants to blame the insurance company authorization of a part that's not in the right col Here's how Peoria ford treats our military personnel and then wants to blame the insurance company authorization of a part that's not in the right color as the proper one wasn't available at the time of repairs needed. Also the manager of service(Keith Covey) states that sorry but thats what the insurance approved meaning that he couldn't get it painted or powder coated to match even though we would of happily paid the$30 to do it so it matched but that's what you get with a lower end company that doesn't care if the car looks good! Worse dealership I ever dealt with Pat Hickey only cares about selling cars and not taking care after the sale very apparent by the type of people who he puts in charge to make sure work gets done the right way!! More
by Rangerhulk
Employees Worked With
Keith covey
October 15, 2018
10,000 mile checkup Michael Quentin was my service advisor and he was the best. Let him know I was also going on a road trip so he made sure that not only was the 10,00 m Michael Quentin was my service advisor and he was the best. Let him know I was also going on a road trip so he made sure that not only was the 10,00 mile check list completed but also the vehicle was ready for an extended trip. Thanks Quentin - see you at 15,000!! More
by Mike
Employees Worked With
Michael Quentin
October 12, 2018
Auto Service Mike Hess provided great customer service. This was my first visit to Peoria Ford - the entire team was extremely professional. If and when my c Mike Hess provided great customer service. This was my first visit to Peoria Ford - the entire team was extremely professional. If and when my car needs service. I will not hesitate to bring it to Peoria Ford!! More
by Mario
Employees Worked With
Mike Hess
October 09, 2018
Service Department I was impressed with Michael Quinton’ efficientcy and attention to detail. The work was completed within the estimated time frame. I will return for I was impressed with Michael Quinton’ efficientcy and attention to detail. The work was completed within the estimated time frame. I will return for future business. More
by Truck
Employees Worked With
Michael Quinton
October 09, 2018
Friendly & Helpful I’m recently moved to the area and this was my first experience with Peoria Ford. The Service Advisor I worked with was Michael Quinton. Michael was s I’m recently moved to the area and this was my first experience with Peoria Ford. The Service Advisor I worked with was Michael Quinton. Michael was super friendly, professional and helpful. I hadn’t made an appointment, but they still got the work done quickly. I’m happy that I found a dealer I can count on the maintain my SUV. More
by SunDevilDriver
Employees Worked With
Michael Quinton
