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Peoria Ford - Service Center

Peoria, AZ

4.2
348 Reviews

348 Reviews of Peoria Ford - Service Center

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February 02, 2019

Engine Needs Service light on dash board Impressed with the complete service given me. Looked at initial problem of "engine needs service" light as well as recall issue. Service on car, plus More

by snowbird
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Quinton
February 02, 2019

Faked diagnostics test Peoria Ford said I failed emissions diagnostics test and needed a new gas tank due to carbon leak. Also tune up due to excess carbon. Cost $2200.00 W More

by Judy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Hanson, service advisor
Feb 21, 2019 -

Peoria Ford responded

Judy, we are so disappointed to learn of this situation. Please contact Beverly Woodhull at 855-971-9355 and we will do our best to make this better. We hope to hear from you soon. Thank you.

January 31, 2019

Air bag recall There has been an air bag recall on my Ford Edge for a number of years. An air bag replacement was just offered. Peoria Ford installed the air bag a More

by Nat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Quinton
January 29, 2019

They fixed my brakes!!! This place is absolutely incredible!!! My Ford Edge is my baby and the handled her with care, even worked with me on the fees needed to fix it! I can’ More

by Keke980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathan Hanson
January 29, 2019

great service took a recent used car purchase to be inspected, they found some issues & work with the warranty co. some items were taken care of, I felt johny, ser More

by Billy G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
johny
Jan 30, 2019 -

Peoria Ford responded

At Peoria Ford, our reputation is one of our top priorities. Your positive review is what we are always striving for!

January 29, 2019

Excellent Service Great job, and great follow up by Johnny. Quick and very professional . . Showroom and service are were clean, neat and welcoming. Would return to More

by Big Jim 73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny
January 27, 2019

service performed was quick the service preformed was quick and Jose was friendly. I had an issue that resolved by purchasing a new battery for my car while I was there. I wasn More

by Mar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Bouzanquet
January 25, 2019

Very helpful LOGAN TOOK TIME TO EXPLAIN WHAT WAS DONE. ANSWERED PROMPTLY. EVEN ARRANGED FOR PICKUP TO BRING ME TO THE DEALERSHIP . It was a good experience. More

by Alin49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None
January 22, 2019

Passing through My first introduction to your dealership was a phone call with Justin Reed in service. He was very enthusiastic and helpful. That introduction made me More

by Wally222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Reed
January 12, 2019

Outstanding Customer Service I Took my F250 in for after-market equipment. The crew at Peoria Ford was great - very attentive, solid customer service, excellent work, and a compe More

by shark193
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Reed, Zak
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