Peoria Ford - Service Center

Jonathan from service department, great guy, very communicative, responds to messages in a timely manner. communicative, responds to messages in a timely manner. More

Very nice people to deal and work with. My salesman Jeff was better than expected. My salesman Jeff was better than expected. More

We have purchased and taken our vehicles to this dealership since moving to this area in 2000. They have an excellent service area and everyone is polite and knowledgeable and respectful even of us dealership since moving to this area in 2000. They have an excellent service area and everyone is polite and knowledgeable and respectful even of us old folks and very helpful. People change over the years but new men coming in are always the same caliber and equally well trained. And I am so pleased to even get Ford Pass points each visit for discounts off future services. Kudos to Jonathan Hanson who worked closely with me when I needed a new battery and my F150 truck had been delivered by a flatbed overnight and the AAA driver had made an error while putting my Paperwork in the dropbox. More

The people here are friendly and helpful. I called ahead with the vehicle I was wanting, they were very accommodating. Mason was great. I called ahead with the vehicle I was wanting, they were very accommodating. Mason was great. More

Service department took my car Monday and said it wouldn’t be looked at until at least Friday. It’s my only car and was a major inconvenience getting back and forth to work. I could have brought it wouldn’t be looked at until at least Friday. It’s my only car and was a major inconvenience getting back and forth to work. I could have brought it back when they were ready for it. Service person Spenser was very rude. Would not recommend this dealership even though it is 5 minutes from my house. Very poor customer service. More

Caleb in the service department was friendly, fair and honest! Overall, great to deal with! honest! Overall, great to deal with! More

Great service from the time I called throughout the maintenance of my sons truck! Will use again. maintenance of my sons truck! Will use again. More

Advisor was great very communicative about my service and was done in a timely manner was done in a timely manner More

Joe was great with great communication 15 words min is actually annoying. Just being honest. actually annoying. Just being honest. More

Jonathan was friendly and explained exactly what was being done made me welcomed as a customer being done made me welcomed as a customer More