Peoria Ford - Service Center

Jorge was extremely helpful and got our warranty work set up without any problems. My car was delivered to me when promised, and it was clean and washed when I got it. up without any problems. My car was delivered to me when promised, and it was clean and washed when I got it. More

I will never step foot in this dealership again…xxxx poor customer service and unable to fix vehicle customer service and unable to fix vehicle More

Amazing team at Peoria Ford! !! Always a pleasure going in to get work done there. !! Always a pleasure going in to get work done there. More

Joe Starks, service advisor, saved me money using efficient scheduling of work. He also arranged a rental car for me. efficient scheduling of work. He also arranged a rental car for me. More

I really like to go Peoria for Service to get all my services for my vehicles Carlos all the time he makes a really great service and he makes a really nice environment. His service is really good. Peor services for my vehicles Carlos all the time he makes a really great service and he makes a really nice environment. His service is really good. Peoria Ford has really good service advisors for any repair or fix any mechanicals situation with Ford cars More

Joe in service was very professional and straight to the point, relayed the information about my trucks issues perfectly and I understood exactly what was being worked on. Will return to deal with joe. point, relayed the information about my trucks issues perfectly and I understood exactly what was being worked on. Will return to deal with joe. More

The service was completed properly within the time limits provided by the service advisor. Exterior car wash was an unexpected plus. provided by the service advisor. Exterior car wash was an unexpected plus. More

We can't say enough about the level of service and communication we get with Peoria Ford. They are trustworthy and get the job done quick. communication we get with Peoria Ford. They are trustworthy and get the job done quick. More

Easy to schedule an appointment. Veey thorough examination of my vehicle during ever oil/filter change service. Quinton is a great service advisor. Veey thorough examination of my vehicle during ever oil/filter change service. Quinton is a great service advisor. More

Took a week to just diagnose my car. Took another 24 hours for them to contact my warranty company. The issue with my car was that the trunk wasn’t opening. They got the part for my car Took another 24 hours for them to contact my warranty company. The issue with my car was that the trunk wasn’t opening. They got the part for my car on Friday afternoon and didn’t even start working on my car until the following Tuesday. It took 2 weeks for them to fix my trunk. My husband also had to go in to the shop on Tuesday to open the trunk since the mechanics didn’t know his to open it without breaking it and charging us $400. I will never be back to this location. More