Peoria Ford - Service Center

Every time we have to bring our car in with an appointment they seem to take forever. On this appt they had our car for 3 weeks and didn’t even think it might be a nice courtesy to wash the car. appointment they seem to take forever. On this appt they had our car for 3 weeks and didn’t even think it might be a nice courtesy to wash the car. The rep we had was professional and nice but the service shop doesn’t seem to run efficiently. More organization is needed. More

The salesman promised to fix a blemish on the car door. The dealership literally went over the issue with paint and did not fix the problem. I have to pay over $1,100 to repair the blemish. The salesman The dealership literally went over the issue with paint and did not fix the problem. I have to pay over $1,100 to repair the blemish. The salesman hung up on my daughter when she told him she was not satisfied. The dealership could have fixed it probably for under $200 and that’s all it would have taken to build a good relationship. Instead I will never walk in that dealership again. And as a business owner in Peoria I will be happy to share my experience with my customers. More

Very professional and respectful guys got the job done quick, good job overall. Thank you quick, good job overall. Thank you More

I brought my car in for repair work that can only be done at a dealership. They got it in quickly and communicated with me throughout the process. They offered other service, but explained what was required at a dealership. They got it in quickly and communicated with me throughout the process. They offered other service, but explained what was required and what was suggested, and didn’t push when I didn’t choose the extra work. More

I’ve gone here for several years now. I have three Fords, this is probably the most they have tried to up sell service. I don’t like that and may find a different place to service my cars I have three Fords, this is probably the most they have tried to up sell service. I don’t like that and may find a different place to service my cars. More

Jorge was extremely helpful and got our warranty work set up without any problems. My car was delivered to me when promised, and it was clean and washed when I got it. up without any problems. My car was delivered to me when promised, and it was clean and washed when I got it. More

I will never step foot in this dealership again…xxxx poor customer service and unable to fix vehicle customer service and unable to fix vehicle More

Amazing team at Peoria Ford! !! Always a pleasure going in to get work done there. !! Always a pleasure going in to get work done there. More

Johnathan was very friendly, knowing and efferent, set my appointment when I wanted, kept me advised as to repairs. He is an asset to your team. my appointment when I wanted, kept me advised as to repairs. He is an asset to your team. More

It was easy to schedule and service was fast and easy. Thanks for the help! Thanks for the help! More