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351 Reviews of Peoria Ford - Service Center
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September 16, 2024
Consistent in Service Delivery. Had problem with Parts dept that I do not consider resolved. Had problem with Parts dept that I do not consider resolved. More
by FRED.WENGRZYNEK
Verified CustomerEmployees Worked With
September 01, 2024
Zero follow up on service Logan does not return calls Purchase a truck in April nothing has been fixed since then! Has a serious tire imbalance issue still not corrected charge me for rebalancing calls Purchase a truck in April nothing has been fixed since then! Has a serious tire imbalance issue still not corrected charge me for rebalancing More
by jsaliee
Employees Worked With
Logan
August 31, 2024
Friendly and patient, 3rd vehicle purchased since 2008, 2 from Joey Gormley and I was so glad he was still here. Instrumental in helping me decide from Joey Gormley and I was so glad he was still here. Instrumental in helping me decide More
by cmoreno430
Employees Worked With
August 29, 2024
Poor communication. Took over 24 hrs to respond to text (if at all). Major updates late on Friday which meant I had to wait until Monday to get answers to my follow up q Took over 24 hrs to respond to text (if at all). Major updates late on Friday which meant I had to wait until Monday to get answers to my follow up questions. Took a long time (almost 3 weeks). Would not hold a loaner for me. Forgot to plug in satellite to radio when dashboard was replaced. More
by JEFF
Employees Worked With
Caleb in service
August 29, 2024
I made an appointment to have my oil changed and tires rotated. Mark scheduled my appointment in a timely manner and was very communicative about my vehicle’s needs. Mark provided a great customer service rotated. Mark scheduled my appointment in a timely manner and was very communicative about my vehicle’s needs. Mark provided a great customer service experience. More
by lindan4444
Employees Worked With
Mark Demendoza
August 29, 2024
The service was great and made super easy. Logan was phenomenal and answered all my questions. Overall great experience and will definitely be having my Ford Bronco serviced here for life!! Logan was phenomenal and answered all my questions. Overall great experience and will definitely be having my Ford Bronco serviced here for life!! More
by CRIMSBY
Employees Worked With
Logan Roberts
August 29, 2024
We love Peoria Ford. Always great care provided there. We will be back for service or purchase. Always great care provided there. We will be back for service or purchase. More
by OLEWIS0
Employees Worked With
August 29, 2024
Great service and good customer service and good people too and my sales man Michael has been very helpful and nice too and my sales man Michael has been very helpful and nice More
by stevenmjoyce594
August 29, 2024
Easy as Pie to have them do the repair at my house. Did not have to drive to dealer. He was done in 20 minutes with the recall. 6 Stars Did not have to drive to dealer. He was done in 20 minutes with the recall. 6 Stars More
by DSHEP2003
Employees Worked With
Service department. Remote Tech
August 29, 2024
Poor communication from advisor. I had asked Michael Quinton for pricing on aftermarket parts and was told they are not as viable as OEM so he didn’t recommend. I did NOT ask i I had asked Michael Quinton for pricing on aftermarket parts and was told they are not as viable as OEM so he didn’t recommend. I did NOT ask if they were as viable, I wanted a cheaper option for an ALREADY absurd pricing. Will not return. More
by ehowell892
Employees Worked With
Michael Quinton
