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Penske Lincoln

La Mesa, CA

4.7
208 Reviews

8850 Grossmont Blvd

La Mesa, CA

91942

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208 Reviews of Penske Lincoln

January 29, 2023

Eric took very good care of me. Actually the whole staff encounter was excellent. Eric also took the time to explain a lot of cool features that I would never have been aware of. M More

by FlyinBryan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric
Jan 30, 2023 -

Penske Lincoln responded

Thank you for the 5-star review and feedback. We hope that you had a wonderful experience with our team at Penske Lincoln. Please feel free to reach out if you need any additional assistance.

January 26, 2023

Stellar consultant, Moises, made this such a pleasurable experience. I got the car And deal I wanted. More

by Lorraine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moises
Jan 26, 2023 -

Penske Lincoln responded

Lorraine, we're delighted to learn that you're now the proud owner of a new vehicle from Penske Lincoln. Congrats! We're glad to be a part of this momentous occasion with you and welcome you to the Penske Lincoln family. Thank you for your fantastic 5-star review. We're thrilled that our sales team provided an excellent experience for you. If you need any more help, please don't hesitate to contact us. Have a great day!

January 26, 2023

Since day one service has been excellent. Eric Guzman is always looking at ways to do the job better I will buy my next car from Penske because of the service More

by Bigthunder
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Guzman , Witt,Ernie
Jan 27, 2023 -

Penske Lincoln responded

Thank you for the excellent 5-star review. In all aspects of our business, we at Penske Lincoln strive for a high level of customer satisfaction. If there is anything else we can do for you, please do not hesitate to contact us. Enjoy the remainder of your day.

January 25, 2023

My car was picked up on time and returned to me on time, good job and thank you. More

by dickp812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick
Jan 25, 2023 -

Penske Lincoln responded

We are happy to see our Service Team provided you with such timely service. Thank you for your review and your business. Our team at Penske Lincoln really appreciates it.

January 25, 2023

Just a deluxe oil change. Took slightly longer than promised but no big deal. Really impressed that they did not find huge list of things to be repaired. Other dealerships More

by Sviolana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
Jan 25, 2023 -

Penske Lincoln responded

Thank you for this positive review and feedback. We know you have a choice of where you take your vehicle for service and we are happy you chose our great team at Penske Lincoln. We hope you continue to choose us for all your future automotive needs.

January 21, 2023

Service Department does not communicate. Car was in shop 6 days prior to call with costs. Charged to diagnose issue but not told there would be a charge. Awful experience More

by Katie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alain
Jan 23, 2023 -

Penske Lincoln responded

Katie, I appreciate you taking the time to share your feedback regarding your recent visit here at Penske Lincoln and would like the opportunity to discuss your communication with our Service Team. Please reach out to me directly. I look forward to hearing from you. Scott Witt General Manager Penske Lincoln (619) 433-6146 switt@socalpenske.com

Mar 02, 2023 -

Katie responded

I have left voicemails with no response. Obviously, communication is not a strong suit of your organization. Katie Cawthorne (858)232-2344

January 18, 2023

Excelente, fast and great service was provided to my car. I will definitely bring my car again More

by Eguz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sammy
Jan 19, 2023 -

Penske Lincoln responded

Hello, Eguz. The Service Team here at Penske Lincoln is excited to serve all of your automotive needs. Thank you for your visit and your positive feedback.

January 18, 2023

Excellent service. Great Selection. Very personable and hospitable. Ernie G. is an asset to the company. He took the time to show us several vehicles with many optio More

by Debbie M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernie G
Jan 18, 2023 -

Penske Lincoln responded

Thank you so much for the 5-star rating and review, Debbie. Our Sales Team is happy to learn that we were able to assist you with a professional and personable experience. We greatly appreciate you choosing to visit us at Penske Lincoln.

January 13, 2023

I’ve been with Lincoln for years. I’m happy with their outstanding service. Eric Guzman is always giving the best service. Go find him, you won’t regret. More

by J156
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Guzman
Jan 14, 2023 -

Penske Lincoln responded

To deliver the best experience possible, we try to set high expectations for ourselves here at Penske Lincoln. We're so glad to receive your five-star review. Our team is available should you require any extra help in the future.

January 12, 2023

Absolutely wonderful service experience! Have complete confidence in the work that was done and the people performing it! More

by lakesidered
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Guzman, Victor Torres
Jan 13, 2023 -

Penske Lincoln responded

Hello, we're extremely fortunate to have an amazing Service Team and we appreciate you for taking the time out of your day to compose such a positively glowing review of the experience you had with our Service Team here at Penske Lincoln. We always strive to provide top-quality service to every guest and are pleased to learn that you enjoyed your experience.

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