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Penske Lincoln

La Mesa, CA

4.7
208 Reviews

8850 Grossmont Blvd

La Mesa, CA

91942

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208 Reviews of Penske Lincoln

August 10, 2022

They made me a same day appointment and I came in early and they completed much earlier than expected..Always have enjoyed excellent service at our Lincoln dealership and they treat us like customers not More

by Dldreisch1024
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Aug 11, 2022 -

Penske Lincoln responded

We're glad to learn we delivered a great experience. If there's anything further we can do for you, please let us know.

August 10, 2022

My advisor alfonso was great! Thank u alfonso S. He made my dislike for the lack of red carpet service benefits . Acceptable. More

by Zbeth65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfonso Serpa
Aug 12, 2022 -

Penske Lincoln responded

Hello, thank you for reviewing us. Penske Lincoln is happy to read that your experience was a great one! If there is anything else we can do to assist, please don’t hesitate to ask. Have an amazing day.

July 29, 2022

Overall it was a good experience my car was Service and repair needed done was done the only reason why I gave four stars is because communication was a little slow and I’m sure that’s just because they’ More

by mm111828
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Domingues, Aaron Sota, Alan rains
Aug 01, 2022 -

Penske Lincoln responded

Hello, We strive to be excellent and reviews like yours are always the goal to help us continue to grow. Thank you for taking time out of your busy day to recognize us here at Penske Lincoln.

July 27, 2022

Outstanding customer service. Alan Rains did a great job making sure my car was serviced and ready for me. I knew I was in good hands and service is job one. More

by Bob83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan rains
Jul 27, 2022 -

Penske Lincoln responded

Penske Lincoln strives to provide outstanding service to all our valued customers. We are glad to know your experience was great. We appreciate your business.

July 08, 2022

I always receive excellent customer service and all of the staff are very friendly but Trishe is the best! More

by darvinglenn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen
Jul 13, 2022 -

Penske Lincoln responded

Hello dear customer, we are so glad you had an excellent customer service experience here at Penske Lincoln. Thank you for your wonderful review!

July 06, 2022

Erick is a great service rep. Work was done quickly and effectively. Car was washed inside and out too. Great experience. More

by Billault82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erick
Jul 07, 2022 -

Penske Lincoln responded

Hi Bill, It's wonderful to read about your timely and efficient encounter with our Service Department. Thank you for sharing your positive review. All the best from us at Penske Lincoln.

July 05, 2022

Ernie- was courteous, shopper sensitive, knowledgeable and sped the purchase process along smoothly. Had good inventory of cars. More

by Jrhpetvet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Gonzalez
Jul 11, 2022 -

Penske Lincoln responded

Hello! Our team is glad to be told that you had a courteous, knowledgeable and timely experience with our Sales Team here at Penske Lincoln. I am so very grateful to you for submitting this heartfelt recommendation of our location. Thank you for being a valued customer.

June 30, 2022

Great fast service! Thanks for Alfonso and his team! Always helps when car needs to be repaired or maintenance completed! More

by bu2neely2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfonso
Jul 04, 2022 -

Penske Lincoln responded

We are glad to read your service was great. Penske Lincoln appreciates your business and looks forward to helping you with any of your future needs.

June 25, 2022

Our MKZ would not run and had stopped on the Interstate. We called Lincoln Consierge who arranged a tow truck and paid for our taxi ride home. Penske recieved our car, arranged for a loaner vehicle and wor More

by kmhowell44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen our service writter
Jun 27, 2022 -

Penske Lincoln responded

Thank you for taking the time to leave such kind and amazing remarks about our Service Department! We are glad to have been able to repair your Lincoln MKZ, as well as arrange a loaner car for your convenience. Our team here at Penske Lincoln strives to provide only the best for our valued customers. Please do not hesitate to reach out to us with any future needs you may have!

June 12, 2022

All personnel with whom I dealt we very polite an professional. Work was completed correctly and on time. Loaner service personnel were courteous and knowledgeable, completing their work quickly and More

by Kdcolwell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Names not remembered; my fault not theirs.
Jun 17, 2022 -

Penske Lincoln responded

Hi there, It's wonderful to learn that our team was polite and professional whilst working with you. Thank you for your kind words and please know that you are always welcome here at Penske Lincoln.

Jun 17, 2022 -

Penske Lincoln responded

Hi there, It's wonderful to learn that our team was polite and professional whilst working with you. Thank you for your kind words and please know that you are always welcome here at Penske Lincoln.

Jun 17, 2022 -

Kdcolwell responded

Thank you for your acknowledgement.

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