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Penske Lincoln

La Mesa, CA

4.7
208 Reviews

8850 Grossmont Blvd

La Mesa, CA

91942

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208 Reviews of Penske Lincoln

September 19, 2020

Everything was good except for the fact the one of my jobs couldn't be completed. However, Gustavo was great as usual. He always provide exceptional customer service. More

by darvinglenn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Guatavo
Sep 20, 2020 -

Penske Lincoln responded

Darvin, thank you so much for your awesome review. We want nothing but the best for our customers, and we're so happy you had such a great experience with us! We will continue to bring you quality service and help you out with all your car needs.

September 07, 2020

Penske Lincoln super helpful in resolving recall issue for my 2015 MKC and much more helpful than my phone encounter with Lincoln Motor Company rep. Penske kept me informed of progress & provided good exp More

by rosie.jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mellisa Buchta
Sep 07, 2020 -

Penske Lincoln responded

Thank you for the positive review and rating! We are delighted to know that you had a 5-star experience with us and to know that you were satisfied with your recall visit. We hope that you will continue to choose us as your dealership!

September 07, 2020

We had a pleasant experience with Moises through the sales experience with no high pressure tactics and he was very informative. Cathy was very skilled at explaining all of the minutiae of paperwork req More

by Drobert46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moises Rivera and Cathy Koch
Sep 07, 2020 -

Penske Lincoln responded

Thank you for the kind review! We are glad that you had a pleasant experience at our dealership. Please reach out to us if we can be of any further assistance.

September 07, 2020

I bought a new MKZ Turbo 4 at Penske Lincoln and waited a few weeks for the exact model with the iced mocha/cappuccino colors that I wanted. The sales person Laila Shalizi, Mir Sadat, finance person Kathy a More

by John C. Anderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laila Shalizi, Mir Sadat, Kathy
Sep 08, 2020 -

Penske Lincoln responded

John, thank you for the 5-star rating and great review! We are happy to know that you had a good sales experience with us and with the help of Laila, Mir, Kathy, and our team. We value your business and we hope that you enjoy your new MKZ Turbo 4!

September 03, 2020

Body Shop,Mgr.Tony Absolutely The Best,& Service,Tech.Polite & Free Pickup & Lincoln Loaner,Great,I Called My Insurance Agent & Reported Vandalism & She Called Tony & Tony Took Care Of Every More

by TW
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Breunig,I’ve Worked With Tony Before,Penske Lucky 2 Have Such A Classy Employee,Always Available & Listens
Sep 03, 2020 -

Penske Lincoln responded

Thank you for the wonderful review! We can't wait to share your kind words with Tony. We appreciate your repeat business!

Sep 04, 2020 -

TW responded

All True & More,Witt Lincoln & Now Penske Lincoln,Lucky 2 Have Tony

September 02, 2020

I had a tremendous experience at Penske Lincoln and was blown away by the service provided by Moises, Barry, and Catherine as well as everyone else there. More

by CN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moises, Barry, Catherine, and another individual whose name I am forgetting
Sep 03, 2020 -

Penske Lincoln responded

Thank you for the positive review and rating! We are happy to know that you had a great experience with us and with the help of Moises, Barry, and Catherine! We value your business and we look forward to any future visits!

September 01, 2020

Every time I drove on the lot I was met by a staff member. Always friendly and willing to help. This dealership is spotless, the lot, the showroom, offices and the restrooms. And my vehicle was impec More

by gloriaguerrero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernie Gonzalez, Boris and Robert
Sep 02, 2020 -

Penske Lincoln responded

Gloria, thanks for the positive review, and for letting people know about your recent visit with us! We can't tell you how nice it feels to hear that Ernie, Boris, and Robert went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

August 30, 2020

Very pleasant experience and willing to work with us in regards to price and trade in value . Salesperson Moses Rivera very knowledgeable and very nice to work with . More

by Nana Loli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moises Rivera
Aug 30, 2020 -

Penske Lincoln responded

Thank you for the great review, Nana. We will be sure to thank Moses for providing you with friendly and knowledgeable service. We look forward to working with you again.

August 26, 2020

Five stars great service detail on showing all extras on car very professional office manager and sales person it is a pleasure to bye car More

by Julia Alvarado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moises Rivera
Aug 26, 2020 -

Penske Lincoln responded

Thank you for the great review, Julia! We are happy to see that our team went the extra mile in service to you. The pleasure was ours; please come back at any time.

August 26, 2020

Very professional and kept me informed about my car which means a lot to me!!!! And I appreciate them picking up the car and leaving me A Car.. More

by Jorge Ávalos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa service assistant manager
Aug 26, 2020 -

Penske Lincoln responded

That's wonderful to see, Jorge! We are happy to know that our communicative service made such a positive impression on you. Please come back at any time!

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