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Penske Honda of Ontario
Ontario, CA
2,838 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,838 Reviews of Penske Honda of Ontario
October 14, 2020
I’m always greeted by a friendly service member. Excellent service and communication about what is wrong with my car. I’m always given a full inspection analysis about my vehicle. Excellent service and communication about what is wrong with my car. I’m always given a full inspection analysis about my vehicle. More
by Twovalleyhounds
Employees Worked With
Salam Elnasleh
October 14, 2020
I visited this location on Monday had made an appointment before hand. My appointment was scheduled at 7:30 I arrived there by 7:20 . I didn’t leave the dealership until almost 11! I’ve never ever had servi before hand. My appointment was scheduled at 7:30 I arrived there by 7:20 . I didn’t leave the dealership until almost 11! I’ve never ever had service delayed this long. I’ll more than likely try a new location or do with the usually guy I go to do maintenance Dave from there. suggestion would be to have an open communication with the clients. I didn’t get a price on my new tire until 2 hours of being there. I just needed 1 tire to be switched out! More
by Rose
Employees Worked With
Fred Wilson
October 14, 2020
Fred was very professional and friendly and gave my service request top priority and also ensured me a timely process which he did still with friendly disposition. I hot his card so he can do my servi service request top priority and also ensured me a timely process which he did still with friendly disposition. I hot his card so he can do my service when I come in! More
by Cbyd1028
Employees Worked With
Fred Wilson, Cathy Hernandez
October 13, 2020
This was my first experience on getting a new car. The team at Honda helped with every question I had starting with Alex. My experience here was spot on. Thank You team. team at Honda helped with every question I had starting with Alex. My experience here was spot on. Thank You team. More
by TopDawg
Employees Worked With
Cathy Hernandez
October 13, 2020
Service technician was very professional, informative and friendly. My car was delivered on time. I will be returning to dealer when I need future service repair. friendly. My car was delivered on time. I will be returning to dealer when I need future service repair. More
by Nikos1mama
Employees Worked With
Anthony Medina
October 12, 2020
Penske Honda Ontario servicing my 2011 Crosstour since date of purchase. Excellent Customer Service Team. Superb Auto Repair Technicians. As a result, my auto performance is the same or equal to its "New date of purchase. Excellent Customer Service Team. Superb Auto Repair Technicians. As a result, my auto performance is the same or equal to its "New Car" performance..! More
by Jai
Employees Worked With
Cathy Hernandez
October 11, 2020
Had made the appointment for the service, first time visited the dealer, overall had a good experience. Will go back for future service there again visited the dealer, overall had a good experience. Will go back for future service there again More
by howard_wang_2000
Employees Worked With
Cathy Hernandez
October 11, 2020
Great customer service !!i highly recommend Anthony Medina!! I actually told him he made my visit a lot nicer than service at toyota!!! Great attitude at this dealership! Medina!! I actually told him he made my visit a lot nicer than service at toyota!!! Great attitude at this dealership! More
by Phong
Employees Worked With
Anthony Medina , Cathy Hernandez
October 11, 2020
Thank you for your service! I’ve taken my van to the location in West Covina where I had leased the van and they could not fix the issue but you guys did a fantastic job and I appreciate you guys! Thank location in West Covina where I had leased the van and they could not fix the issue but you guys did a fantastic job and I appreciate you guys! Thank you very much! My AC works great now! Thanks More
by Abdul Khan
Employees Worked With
Derek Poon, Cathy Hernandez
October 11, 2020
Helpful, and great customer service. Made an appointment but sat in my car for a long time waiting for someone to help me. But everything else went great. but sat in my car for a long time waiting for someone to help me. But everything else went great. More
by wendygolakers
Employees Worked With
Ken
