Back

Penske Honda of Ontario

Ontario, CA

4.9
2,838 Reviews

1401 Auto Center Drive

Ontario, CA

91761

Directions

By Type

2,838 Reviews of Penske Honda of Ontario

November 07, 2020

This dealership is conveniently located to me. Clean, comfortable and pleasant to wait while car is being serviced. My service advisor, Derek Poon, is very helpful, knowledgeable and pleasant personality More

by etpemma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Poon - service advisor
November 06, 2020

Great and easy service!! Penske Honda is always very accommodating and I drive an extra miles just to go to this dealership. Two thumbs up! More

by Christina H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony and David, Cathy Hernandez
Nov 07, 2020 -

Penske Honda of Ontario responded

Thank you for the great review, Christina! We are thrilled to see that our team consistently exceeds your expectations. We look forward to working with you again.

November 05, 2020

Ricardo Gutierrez, friendly, helpful and professional. Knowledgeable. Hector was amazing and worked hard to make it happen for me. Sam so wonderful, kind efficient! Thank you! More

by happilaugh12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Nov 06, 2020 -

Penske Honda of Ontario responded

Thank you for the great review! We are pleased to learn that Ricardo, Hector, and Sam all provided you with pressure-free and personable service. Congratulations on your purchase; please come back at any time.

November 04, 2020

They help their clients in any way and have good sells. I went to purchase a new Honda Accord 2020 and didn’t have any issue More

by Alexn6695
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Hernandez
Nov 05, 2020 -

Penske Honda of Ontario responded

Congrats on your Honda Accord 2020. We are happy to know that you enjoyed your sales experience. Let us know if there is anything else we can help you with. We look forward to working with you again.

November 02, 2020

Excellent service. And good advise in my car problems, and the mechanic need in the future visit on my Honda Civic,and I very satisfied with my experience this time More

by joselmart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Trible, Cathy Hernandez
Nov 02, 2020 -

Penske Honda of Ontario responded

Thank you so much for taking a moment of your day to share this excellent feedback for our team. It's a joy to see your satisfaction and we look forward to the next time we can work with you and your Honda in the future. Take care!

November 02, 2020

Derek Poon was very nice and treated me as customer , explain to me about the sevice I need to done and fix it in reasonable time frame More

by amykang2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Poon
Nov 02, 2020 -

Penske Honda of Ontario responded

Hi Amy, Thank you so much for your feedback and special mention for Derek. Our team will be very happy to hear about your kind words and high star rating! Safe travels!

November 01, 2020

My service was fast and smooth and my service advisor Fred was Excellent! He was friendly and welcoming. My car was running better after my service! More

by Bluegirl64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred
Nov 02, 2020 -

Penske Honda of Ontario responded

We're so glad to receive your positive review for Fred and the services received. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 31, 2020

Salam was professional and responsive to all my questions. This employee is an asset for Honda because of his level of knowledge and experience. You should have more employees like him. More

by MORAL5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salam
October 29, 2020

David was very helpfull and the depth of his product knowledge was obvious from the beginning. He correctly identified the none too obvious problem and explained the corrective action and the time requ More

by Brians37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David, assistant service manager, Cathy Hernandez
October 28, 2020

Excellent service! I was in and out within 1 hour. Everyone was friendly and thorough. They must have overlooked the car wash they offered but I was ok with that.. More

by Cochinacow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
...
241
...