Penske Honda of Ontario

The service agent, Salaam and the rest of the service department did an excellent job with the routine maintenance service for my Honda Pilot. department did an excellent job with the routine maintenance service for my Honda Pilot. More

Our service manager was very polite and helpful. Our vehicle was ready on time. Very happy Our vehicle was ready on time. Very happy More

Have purchased four Honda vehicles from Penske Honda and all have been terrific cars. Service has always been terrific as well - completed timely and at a fair price. Our service person, Fred Wilson, does a all have been terrific cars. Service has always been terrific as well - completed timely and at a fair price. Our service person, Fred Wilson, does an amazing job. He understands exactly what we need, enters information perfectly so work is completed properly and completely, and keeps us posted as the work is being done. I always ask for Fred because he’s the kind of person that keeps customers coming back. Thank you. More

The dealer has great customer service and explained everything very good to me thank you everything very good to me thank you More

They do not even deserve one start. They Trick You to Get You in the Door. I scheduled an appointment for my son to buy 2016 Honda Civic Ex-L. I verified the car, the price, and the mil They Trick You to Get You in the Door. I scheduled an appointment for my son to buy 2016 Honda Civic Ex-L. I verified the car, the price, and the mileage with Julia. My son had to drive from Los Angeles to Ontario. However, the dealer stated that the car was sold and offered him 2019 Honda Civic for a higher price. When I questioned them how could they sell the car in less than 45 minutes? They have no answers but lies to justify their violation of the Federal Advertising law. I spoke with Tyson who was so incompetent. I asked for a higher manager. I got transferred to a voicemail. They refused to compensate my son for his gas money since he did not buy the other car. STAY AWAY FROM THIS DEALER More

Overall it was a good experience . My service advisor explained everything to me and kept me informed . My service advisor explained everything to me and kept me informed . More

They are always on top of things! Drop off and pick-up were a breeze! Drop off and pick-up were a breeze! More

Mr.Ken made my process so easy! He answered all of my questions and kept updating me on my car. questions and kept updating me on my car. More

Service was faster than expected and returned to me easily. The staff coordinated a rental for me as it was covered under extended warranty. I will gladly go back! easily. The staff coordinated a rental for me as it was covered under extended warranty. I will gladly go back! More

Sales associate was fantastic. I went in at 9:30 am. Told him I was wanting to purchase my lease. He Didn’t push me to purchase something new. The sales manager came and assisted a I went in at 9:30 am. Told him I was wanting to purchase my lease. He Didn’t push me to purchase something new. The sales manager came and assisted and expedited the process. My credit wasn’t the best but since I was with them for 10 years, they were able to assist with zero down and low payments. The finance manager was quick and efficient. I wish i remembered their names but they all deserve recognition. It’s the service that keeps me loyal to them. Thank you all. -Michael Newkirk More