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Penske Honda of Ontario

Ontario, CA

4.9
2,871 Reviews
Call Dealership (909) 974-3800
View Awards

1401 Auto Center Drive

Ontario, CA

91761

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2,871 Reviews of Penske Honda of Ontario

May 04, 2022

The service person I had was very communicative and polite. She kept me updated on my service and I appreciate that. More

by Brendawithey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Hernandez
Report | Print
May 05, 2022 -

Penske Honda of Ontario responded

Brenda, we are glad to learn of the positive experience that you had with our team. It's great to know that our Service Department kept the lines of communication open during your visit. Thank you for choosing Penske Honda Ontario.

May 03, 2022

Thing’s went well. Everyone presented as cordial and professional. Service was completed in a timely manner and service results explained well by Lena. A phone call was More

by Jonnieruss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenna
Report | Print
May 04, 2022 -

Penske Honda of Ontario responded

We strive for a high level of customer satisfaction in all aspects of our dealership here at Penske Honda Ontario. Reviews like yours help us to continually improve to be the best.

May 03, 2022

Very friendly, easy experience. Wilson is awesome and a true professional. Wait was a little longer than I expected, but again it was a pleasant atmosphere. More

by Opperez34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Wilson
Report | Print
May 04, 2022 -

Penske Honda of Ontario responded

Thank you for your high star rating. We're happy to see that your experience with our team here at Penske Honda Ontario was excellent! We strive to deliver a great experience to all of our valued customers. We hope to see you again soon!

May 02, 2022

The attention from the moment one calls on the phone is very good and the attention of the representative who assisted me was excellent and professional and they made the repairs on my Pilot quickly and wi More

by Francisco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Hernandez
Report | Print
May 02, 2022 -

Penske Honda of Ontario responded

Thank you, Francisco, for your helpful review on our Sales Team and Service Team here at Penske Honda Ontario. We strive to be excellent and professional towards our customers. Our Service Team is happy to see that the repairs on your Pilot were made quickly and that they were taken care of with excellent quality. Thank you for your five-star rating.

May 01, 2022

Penske Honda Service Department staff are professional, efficient, and compassionate to me. My experience is always positive. More

by 65Topaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Poon
Report | Print
May 02, 2022 -

Penske Honda of Ontario responded

We appreciate the outstanding review and feedback that you have left for our team. It is great to know that our Service Department is treating our customers with professionalism and compassion on their service visits. Anytime you have automotive needs, the Penske Honda Ontario Team will be ready to assist you.

May 01, 2022

Very knowledgeable, understanding and patient associates. Clean dealership. Timely service plus a car wash. Pay at service desk More

by King1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Okimoto
Report | Print
May 03, 2022 -

Penske Honda of Ontario responded

Hi! Thanks so much for taking the time to leave feedback and a 5-star rating about your recent visit with Penske Honda Ontario! We are happy to know that our Service Team was able to meet your needs while going above and beyond! Thank you for your business.

April 30, 2022

Good customer service, clean restrooms and customer lounge, wish they provide better refreshments besides coffee. More

by Jimabellanosa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Wilson
Report | Print
April 30, 2022

Excellent job, treated your client with good intentions and with patience the day of my oil change. More

by Jose
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Medina
Report | Print
April 29, 2022

Very good service and great job with the best people in the dealership thank you More

by Javier Ledesma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Medina
Report | Print
May 13, 2022 -

Penske Honda of Ontario responded

We appreciate your positive feedback and we are delighted to know you received outstanding service with our team here at Penske Honda Ontario. Thank you for your business and we look forward to seeing you again.

April 28, 2022

Had a problem with the blond spot indicator. Ken helped me. Service was great but expensive for this issue. More

by mcar54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor Ken
Report | Print
May 13, 2022 -

Penske Honda of Ontario responded

Thank you for your positive review! Our Service Department is glad we were able to provide you with great service. We appreciate your feedback, so please don't hesitate to reach out to Penske Honda Ontario for any future automotive needs.

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