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Penske Honda of Ontario
Ontario, CA
2,871 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,871 Reviews of Penske Honda of Ontario
May 13, 2022
The car is great we bought. Used 2019 Odyssey. The price was right. I thought we had done all the "wrangling" on the phone and online but when we got ready to finalize the dea Used 2019 Odyssey. The price was right. I thought we had done all the "wrangling" on the phone and online but when we got ready to finalize the deal they started adding things to the price, like a security system which they said they put on all their cars (the technology is on all the cars and if you say yes to the additional $1K plus they activate it otherwise they deactivate it.) We didn't agree to this system ahead of time so for them to arbitrarily add it felt like a bait and switch game. The pressure they continued to buy this extra package and that extra 'assurance' continued all the way to the Finance Dept. We financed through our credit union so they subjected us to this high pressure, sometimes resorting to shaming, sales crap just turned me off. We came close to walking out without buying the car. This is why people HATE buying from a dealer. I get they need to make a profit but all this garbage was unnecessary. If we said no we meant no through the entirety of the deal. Sales folks, Tyson and Frank, were cordial and went out of their way to help. The managers and finance folks could take a lesson in listening to their customers. We have a nice car we hope to drive for many years to come. More
by stacydawnkomer
Employees Worked With
Tyson Toeller, Frank (forgot his last name)
May 11, 2022
My visit to Penske Honda was very good and the service Advisor was very very nice and she listened to what I would like to do and she did great job!!! Advisor was very very nice and she listened to what I would like to do and she did great job!!! More
by cruz1823
Employees Worked With
Gia Bravo
May 10, 2022
This dealership is great! Ken my service advisor always takes care of me and gives me honest advice if I need to get something done or replaced on my cars. The reason why I ta Ken my service advisor always takes care of me and gives me honest advice if I need to get something done or replaced on my cars. The reason why I take several Honda cars of mine on this dealership. More
by Louiea0723
Employees Worked With
Ken O
May 10, 2022
My experience with Honda Ontario has always been a welcome place … Anthony always greets with a pleasant smile & concern for customers welfare… always a pleasant man to talk to… treats people better t welcome place … Anthony always greets with a pleasant smile & concern for customers welfare… always a pleasant man to talk to… treats people better than just a customer makes me feel he cares More
by Barbaraleon50.com
Employees Worked With
Anthony
May 10, 2022
Anthony Medina is Conscientious and responsible, help me to solve my car problems, to avoid hidden accidents. I am very satisfied with his service, thanks a lot. to solve my car problems, to avoid hidden accidents. I am very satisfied with his service, thanks a lot. More
by Joan
Employees Worked With
Anthony Medina
May 09, 2022
Fast courtesy professional service. No pressure all done less than a hour. My dealer representative was professional and offered excellent service No pressure all done less than a hour. My dealer representative was professional and offered excellent service More
by Franny
Employees Worked With
Bravo, Judea
