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Penske Honda of Ontario

Ontario, CA

4.9
2,877 Reviews

1401 Auto Center Drive

Ontario, CA

91761

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2,878 Reviews of Penske Honda of Ontario

July 08, 2022

Excellent prompt and courteous service. I would come back again. Staff was helpful, my car was done fast. More

by roseanne.redfearn14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Poon
July 08, 2022

It was a pleasant experience from when I called to make appointment. My service writer Derick Poon was the nicest and friendliest guy. Smiling explaining options and I even told him that he was great and m More

by Mothergoose1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
derick poon
July 08, 2022

It was a great experience to buy my CR-V atPenski Honda Ontario. Salesmen were friendly and very attentive to my needs and want for my car purchase. The purchase took less than two hours and I got the deal More

by Marcelatropea62
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Hernandez
July 07, 2022

I took my car in to get it serviced. Anthony did a very good job of taking care of everyone of my needs. As far as the service and dealership is excellent. I would recommend this to my f More

by Brannen.dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony,, Cathy Hernandez
July 07, 2022

Be careful with this dealer they put a service called permaplate on the contract which is a service for the paint of the car but they never do it because they don’t have a record of it.. the employee Kri More

by Mr Jacinto
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yessenia and Krist Lee
Jul 10, 2022 -

Penske Honda of Ontario responded

Jose, Your feedback is important to us and I would appreciate the opportunity to speak with you about your service contract and communications with our staff. Would you mind reaching out to me directly so we can discuss this further? Best Regards, Kris Kratky General Manager Penske Honda Ontario (909) 974-3811 kkratky@socalpenske.com

July 07, 2022

Derick is a great service advisor thank you for solving my vehicle issues. I appreciate the following up calls More

by Icsincorp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derick service advisor excellent
July 06, 2022

Great service and fast. Fred told me they were backed up and it would be at least 2 hours before my car was ready. They got it done in an hour and a half. Penske Honda has b More

by scottishknight24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Wilson
Jul 07, 2022 -

Penske Honda of Ontario responded

Thank you for your positive feedback! We strive to provide top-tier service to all of our customers and we're glad you experienced that during your recent service visit. We look forward to seeing you back again in the future here at Penske Honda Ontario!

July 05, 2022

This dealership is the best dealership I’ve been too in all of the IE. They have a great sale team and service teams customer service is on a whole ‘nother level. I highly recommend you take your car here More

by HMonti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Medina
Jul 07, 2022 -

Penske Honda of Ontario responded

Thank you for your positive review and kind words! Our Sales and Service Teams are thrilled to know that you experience great service and support when you come in for a visit. We appreciate your business and hope to be of service to you again here at Penske Honda Ontario.

July 05, 2022

Derek Poon was very helpful and polite. He priced my tires and explained the difference in brands so that I could make an informed decision before my purchase. More

by Jbraddick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Poon
Jul 07, 2022 -

Penske Honda of Ontario responded

Thank you for your positive review! We're happy to learn that our Service Department was courteous and helpful during your recent visit. Please don't hesitate to let Penske Honda Ontario know if there's anything else we can assist with.

July 03, 2022

The service on the car was great, my customer server Leena did a very good job with informing me about what work on my car needs to be done, Great Job Leena More

by rick1turner17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LEENA MAAE
Jul 07, 2022 -

Penske Honda of Ontario responded

We appreciate your positive feedback! Our team is overjoyed to earn this rating because you had such a great, informative service experience with our Service Team. Thank you for being a valued customer and for choosing Penske Honda Ontario for your automotive needs.

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