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Penske Honda of Ontario

Ontario, CA

4.9
3,216 Reviews
Call Dealership (909) 974-3800
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1401 Auto Center Drive

Ontario, CA

91761

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3,216 Reviews of Penske Honda of Ontario

April 02, 2025

Derek always makes us feel welcomed and ensure we get taken care of in a timely manner. I highly recommend Penske Honda of Ontario and Derek as the advisor. More

by Jenny
Recommend Dealer
Yes
Employees Worked With
Derek Poon
Report | Print
Jun 13, 2025 -

Penske Honda of Ontario responded

Thank you for your thoughtful feedback. We're glad to hear the team consistently makes you feel welcome and ensures everything is handled efficiently. We appreciate your recommendation and your continued trust in Penske Honda of Ontario.

March 31, 2025

I have been having some issues with my car that is covered by the warranty but one issue this is the third time I have attempted to have it fixed. The service agents are great but this car has had m More

by ssbunny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred
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Jun 13, 2025 -

Penske Honda of Ontario responded

Thank you for sharing your feedback about our Service Advisors. We are always here to help at Penske Honda of Ontario.

March 31, 2025

Fred Wilson has done a great job helping us on services with great kindness and professionalism. We were welcomed warmly, the car was checked thoroughly and the problems were cleared identified and resolve More

by Lei Duan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Wilson
Report | Print
Jun 13, 2025 -

Penske Honda of Ontario responded

At Penske Honda of Ontario, we take pride in providing kind, professional service and thorough vehicle care. We’re glad to hear you felt welcomed and satisfied with the work done. We appreciate your recommendation and look forward to serving you again.

March 30, 2025

Ken was great and made the most of a bad situation for my partner and I. I expected a corporate service place to likely try to rip me off but we had the exact opposite experience. 5 stars for Ken and Penske. More

by Jacob Truetken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Okimoto, Cathy Hernandez
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Jun 13, 2025 -

Penske Honda of Ontario responded

Thank you for the five stars for the team and everyone here at Penske Honda of Ontario. We appreciate your business.

March 30, 2025

Derek Poon is an excellent service representative and the service at Penske Honda in Ontario, Ca. has been excellent for the entire 18 years since we' purchased our 2007 Honda Civic Hybrid. Thank you for More

by edepass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Poon, Cathy Hernandez
Report | Print
Jun 13, 2025 -

Penske Honda of Ontario responded

Thank you for your loyalty and kind words. We’re honored to have provided excellent service for you and your Honda Civic Hybrid over the past 18 years. At Penske Honda of Ontario, we’re committed to continuing that level of care for many years to come.

March 28, 2025

I love this place the customer service there is excellent and they always do they best to l they can to help you out. More

by soniaarellano1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred
Report | Print
Jun 13, 2025 -

Penske Honda of Ontario responded

We’re delighted to hear that our team at Penske Honda of Ontario consistently provides excellent customer service and goes above and beyond to assist you. We appreciate your continued trust and look forward to seeing you down the road.

March 28, 2025

Amazing customer service provided by my service advisor and the woman at the front desk. More

by johnm.lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Hernandez
Report | Print
Jun 13, 2025 -

Penske Honda of Ontario responded

We’re glad to hear that both your Service Advisor and our Front Desk Team provided you with amazing customer service here at Penske Honda of Ontario. We appreciate your business and look forward to assisting you again.

March 27, 2025

Very pleased with My Fred Wilson. He’s very professional, and treated me with respect. More

by beckyrodriquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I only remember dealing with the young lady that handed me papers to sign for the rental car which she was very cold and there was no eye contact!!!
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Jun 13, 2025 -

Penske Honda of Ontario responded

Thank you for your feedback. At Penske Honda of Ontario, we’re committed to providing professional and respectful service to every customer. We appreciate your business.

March 27, 2025

I’ve been coming to Penske Honda over 25 years. Anthony Medina always provides me with Excellent service. More

by Bexwil75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Medina
Report | Print
Jun 13, 2025 -

Penske Honda of Ontario responded

Thank you for your incredible loyalty over the past 25 years. We truly appreciate your trust in Penske Honda of Ontario and look forward to continuing to serve you for many more years to come.

March 27, 2025

Very helpful and professional. We got everything we needed in a timely manner. They had the car I wanted with all the specifications I requested. Great staff and service. More

by april foulk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Maya
Report | Print
Jun 13, 2025 -

Penske Honda of Ontario responded

We’re glad to hear our team at Penske Honda of Ontario provided helpful and professional service. It’s great that you found the car with the exact specifications you wanted. We appreciate your business and are here to assist you anytime.

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