Penske Honda

This is my first experience with Honda after 13 years with Hyundai. Cody Madinski did a super job helping me to find my CRV. He never pressured me which I appreciated! with Hyundai. Cody Madinski did a super job helping me to find my CRV. He never pressured me which I appreciated! More

Always fast & friendly service! Thanks for the extra quick oil change & new wipers !! The whole building is always clean, including the customer waiting room, and employees are attentive & prompt. quick oil change & new wipers !! The whole building is always clean, including the customer waiting room, and employees are attentive & prompt. More

Song Park and James Schubert dealt with us in a professional yet friendly manner. They went over the car, what it can do, what to do if we need help, what packages were available to us and much mo professional yet friendly manner. They went over the car, what it can do, what to do if we need help, what packages were available to us and much more. We left feeling that we had secured the best deal available to us. More

Sales staff was prompt, thourough and helpful. Financing was efficient and well done. Great experience. 10/10 All aspects of sale was outstanding. Thank you was efficient and well done. Great experience. 10/10 All aspects of sale was outstanding. Thank you More

I started coming to this Honda when I moved here in 2011., and my 2008 honda ridgeline is still hanging with the best of them. They have kept it in tip top shape. Thanks Guys and Girls. And thank yo 2011., and my 2008 honda ridgeline is still hanging with the best of them. They have kept it in tip top shape. Thanks Guys and Girls. And thank you Honda for hiring the best. More

Honda service Because of the pandemic, we didn’t see anyone save at checkout. Work was performed, and we picked up the car. We are regular customers for Honda servi Because of the pandemic, we didn’t see anyone save at checkout. Work was performed, and we picked up the car. We are regular customers for Honda service. More

Excellent repair work and excellent communication through the process. Took two vehicles in at the same time. Both were services well and the vehicles were clean. the process. Took two vehicles in at the same time. Both were services well and the vehicles were clean. More

Fast and friendly service. I had oil, transmission, and brake fluid chanced all in less than 2 hours. No pressure to buy any extra services. brake fluid chanced all in less than 2 hours. No pressure to buy any extra services. More

Paid for Nothing My vehicle stalled and had it towed in to be diagnosed and fixed. I received a call and was told that they are unable to power up the vehicle because My vehicle stalled and had it towed in to be diagnosed and fixed. I received a call and was told that they are unable to power up the vehicle because "no power was reaching the engine" due to my "remote starter". Two solutions were proposed; Have them remove and rewire the remote vehicle for a cost of about $350 or take it back to those that installed the remote starter as it is the reason for my problem. I paid $49 and had my vehicle towed to bestbuy. Upon arrival, it took the vehicle electrician 55 seconds to pull his head out of the engine and said to me, you have a blown fuse. You might have bumped into something or ... He told me. As a matter of fact I was hit in an accident on the same side 4 months ago. Replace the fuse with one I bought at another honda dealership for $17. I went back to Penske dealership and told my maintenance advisor showing him the blown fuse expressing my disappointment that my vehicle wasn't diagnosed correctly and the didn't need any rewiring. He continued to blame the remote starter. Bottom line is I don't believe that my vehicle was thoroughly checked for the problem it presented. All parts were left on the vehicle floor open and never returned back. I took pictures to use in my other reviews. The remote starter was installed with a t-harness and you can easily unplug it and bypass it without needing to rewire or "splice" any wires as none were as my honda representative said. I left very disappointed. Paid for my vehicle to be towed twice. Advisor expressed surprise when I reminded him of the accident I told him I was in. I am honestly looking at buying a van and was torn between an oddessey or a Pacifica. This has given me pause and this is not a dealership I will go near again or recommend. Thoroughly NOT IMPRESSED. More