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Penske Honda

Indianapolis, IN

4.8
555 Reviews

4140 E. 96th St.

Indianapolis, IN

46240

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Showing 555 reviews

June 24, 2020

affortable and reliable sevice I was very satisfied with the service I got on Monday. I was silly and request a no necessary tire rotation, and the service center people are very ho More

by azhang22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Costin
June 23, 2020

Oil change shouldn’t take over an hour especially when you made an appointment. Why should this need to be 25 words in order to submit review? More

by glenna1026
Recommend Dealer
Yes
Employees Worked With
Don’t know name.
Jun 24, 2020 -

Penske Honda responded

Glenna, We are concerned to learn about your disappointment regarding your recent service experience. Given the opportunity, we would like to speak with you about your experience. Please reach out to us at a time that is convenient for you. We hope to hear from you soon. Thank you, Management Team Penske Honda

June 18, 2020

This dealership is always welcoming and ready to help out, which is why I've been coming back for decades! This time the service was unplanned and presented at the end of the day, but I was in and out th More

by mpenna
Recommend Dealer
Yes
Employees Worked With
Dawn
June 18, 2020

Mario was fantastic to work with. He helped us find the perfect car for our family as well as the best financial plan and incentives for our purchase. More

by Joe R
Recommend Dealer
Yes
Employees Worked With
Mario
June 17, 2020

We had to have our motor replace which was covered by an extended warranty. Dustin did a great job communicating with the 3rd party warranty company as well as with us. He called often to keep us informed o More

by HMS
Recommend Dealer
Yes
Employees Worked With
Dustin
June 17, 2020

Went in for air in tires and attendant found nail in tire / Service Rep said it could be fixed now so we waited. It was a tire patch rather than a new tire. Dawn was very friendly and courteous and got us ch More

by Steve C
Recommend Dealer
Yes
Employees Worked With
Dawn Carson
June 17, 2020

Excellent customer service. Clean and sanitary waiting room. They take extra care with your vehicle and explain all the work that was completed. Love the express service. More

by Lklucas2253
Recommend Dealer
Yes
Employees Worked With
Clark
June 17, 2020

Isaac, Song, & Steve are amazing and very very helpful. They all deserve a raise 10/10 experience :) I love my new Honda and had nothing less than excellent service More

by cortneymartindale
Recommend Dealer
Yes
Employees Worked With
Isaac, Song, Steve
June 13, 2020

FABULOUS sales staff. Informative and non-pressured! Fast, friendly and quality service staff. They always follow up to make sure your experience was nothing short of top notch! More

by Clarsen
Recommend Dealer
Yes
Employees Worked With
Doyel Harles, salesperson and Edward Matthew's, a vice advisor
June 10, 2020

Hi Pensky Honda. I’m would like to say thank you to Hi Pensky Honda. I’m would like to say thank you to Scott! He been helped me a lot during my service at Pensky Honda. And thank you to his More

by ttnphutin
Recommend Dealer
Yes
Employees Worked With
Scott 😀😀😀
Jun 11, 2020 -

Penske Honda responded

Thank you for taking the time to share your excellent service experience with Scott! We're beyond thrilled to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

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